Eric Etheridge

Eric Etheridge Email and Phone Number

Senior Software Solutions Engineer, Databricks @ NationsBenefits
Florida, United States
Eric Etheridge's Location
Greater Tampa Bay Area, United States
Eric Etheridge's Contact Details

Eric Etheridge work email

Eric Etheridge personal email

n/a
About Eric Etheridge

Eric Etheridge is a Senior Software Solutions Engineer, Databricks at NationsBenefits.

Eric Etheridge's Current Company Details
NationsBenefits

Nationsbenefits

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Senior Software Solutions Engineer, Databricks
Florida, United States
Website:
NationsBenefits.com
Employees:
1061
Eric Etheridge Work Experience Details
  • Nationsbenefits
    Senior Software Solutions Engineer, Databricks
    Nationsbenefits
    Florida, United States
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  • Nationsbenefits
    Senior Software Solutions Engineer, Fintech
    Nationsbenefits Apr 2024 - Present
    Greater Tampa Bay Area
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  • Interface.Ai
    Solutions Architect
    Interface.Ai Jan 2024 - Apr 2024
    Greater Tampa Bay Area
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  • Synapse
    Technical Lead, Customer Engineering
    Synapse Oct 2022 - Oct 2023
    Tampa, Florida, United States
    - Managed technical needs and reduced escalations of 5 5-person software engineering team- Collaborated with team members to design and build features- Improved team-wide CSAT score averages by 2 stars by teaching team relationship management skills- Mentored team and completed code reviews for new features and bug fixes- Provided training, technical documentation, and support to customer support and compliance teams- Created new hire training program and onboarded all new customer engineers- Performed technical interviews for potential candidates and advised on hiring decisions
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  • Synapse
    Software Engineer Ii
    Synapse Jan 2022 - Oct 2022
    Tampa, Florida, United States
    - Guided new customers through integration to API and SDKs- Contributed features and bug fixes to Python and Node SDKs- Built and delivered new API features and endpoints in Python/Flask- Wrote API documentation and release notes for new features- Collaborated with support teams to implement bug fixes- Implemented automated unit testing with PyTest and mocking for new features- Built automation and reporting utilizing complex MongoDB queries and Python scrips- Used Elastic stack, DataDog, Rayon, and Athena to troubleshoot production problems for customers- Worked with CI/CD chain consisting of GitHub, CircleCI, Docker, Jenkins, Rancher, and Amazon EKS- Maintained perfect 5-star Customer Satisfaction (CSAT) Score- Worked directly with company's largest client to provide engineering support for dev teams
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  • Verifone
    Systems Integration Engineer
    Verifone Apr 2020 - Jan 2022
    - Worked with customers to integration POS systems to Verifone payment terminals- Tested and deployed embedded software stacks to both lab and production devices in the field- Assisted customers with the development of Android and iOS apps using the Verifone payment SDK- Managed customer integration to payment processors such as Fiserv and Chase Paymentech- Worked directly with Fiserv and Chase for Contact / Contactless EMV validation for customers
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  • Denny'S
    Restaurant Systems
    Denny'S Nov 2019 - Mar 2020
    Spartanburg, Sc
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  • Oec Petroleum Systems Inc
    Technical Lead - Verifone Systems
    Oec Petroleum Systems Inc Jan 2015 - Nov 2019
    Asheville, North Carolina Area
    View

Frequently Asked Questions about Eric Etheridge

What company does Eric Etheridge work for?

Eric Etheridge works for Nationsbenefits

What is Eric Etheridge's role at the current company?

Eric Etheridge's current role is Senior Software Solutions Engineer, Databricks.

What is Eric Etheridge's email address?

Eric Etheridge's email address is er****@****nys.com

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