Eric Feikens Email & Phone Number

Detroit, Michigan

• Manager of Income and Cash Equivalent Units, responsible for $250 million of income payments per month and $10 billion of cash equivalent products
• Responsible for team of ten individuals, training, coaching, performance feedback, and human resources tasks including hiring a third of the current analysts of the Trust Operations Department as a whole
• Achieved successful ratings on all internal and external audits
• Created the Asset Transfer Group and the processes and procedures for all incoming and outgoing trust accounts.
• Began as a trust analyst in 2007, promoted to Unit Manager in 2011. Worked in Fund Accounting, Capital Change, Global Trust Unit, Cash Equivalents in manager and analyst roles
• Minimized losses in each unit worked, by analyzing processes and discovering responsibility gaps, and implementing procedures and controls around identified areas