Eric Fellenz Email & Phone Number

Spring House, Pennsylvania, United States

• Support PE Customer Operations Team Lead in the execution of managing Merck equipment.
• Monitor for, respond to, and process Merck requests for equipment service.
• Monitor equipment and schedule both preventative maintenance and repairs as needed.
• Work with service delivery team to ensure service delivery goals are met.
• Escort vendors around campus to ensure repairs/activities are properly completed.

Upper Providence, Pennsylvania, United States

• Support Global GSK Capital Operations Associate Director for global purchasing of new equipment.
• Create and track purchase orders.
• Manage and report on department budgets.
• Analyze risk factors in the vendor market,
• Assist AP/P2P teams with invoice resolution.

Upper Providence, Pennsylvania, United States

• Support PE Purchasing Analyst in the execution of the purchasing strategy for GSK customer account.
• Ensure proper vendor selection through experience and market knowledge.
• Process order requests via Ariba (6,200+ POs).
• Assist AP/P2P teams with invoice resolution.
• Train purchasing specialists on proper ways of working and new procedures.
• Act as single point of contact for the customer account for all purchasing related inquires (~1400 scientists across 5… Show more

Warminster, PA

• Coordinate sales effort with team members and other departments.
• Achieve agreed upon sales targets and outcomes within schedule.
• Handle and execute proper and secure monetary transactions using ACH, credit cards, and invoice paper sales.
• Train new and existing, struggling sales reps.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.

Warminster, Pennsylvania, United States

• Coordinate sales effort with team members and other departments.
• Achieve agreed upon sales targets and outcomes within schedule.
• Handle and execute proper and secure monetary transactions using ACH, credit cards, and invoice paper sales.
• Train new and existing, struggling sales reps.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.

Willow Grove, Pennsylvania, United States

Receive + Log incoming shipmentsEnsure accuracy of packing invoices by hand counting all materialsHand record stocking of new materials into plant's current inventoryCreate parts-kits from inventory for production teamsSubmit internal requisitions to purchaser for depleted materials

Abington, Pennsylvania, United States

• Successfully handle cash transactions at cafeteria cash register.
• Managed time efficiently while meeting professional goals and work effectively with other members of the Nutrition team.
• Stocked Grab-N-Go items around cafeteria.
• Ensured continuous provision of service of excellence and customer satisfaction.

Warrington, Pennsylvania, United States

• Successfully handle cash transactions at cash register.
• Managed time efficiently while meeting professional goals and work effectively with other members of the front-end team.
• Responded to inquires in person and over the phone pertaining to merchandise availability and pricing.
• Ensured continuous provision of service of excellence and customer satisfaction.

Business Administration

Associate Of Arts - Aa, Criminal Justice, Graduated

3.51 GPA