Eric Ference Email & Phone Number

Frontline SupportAgilent Technologies Research Laboratories Windows workstation and server support / global enterprise data center administration. Break/fix support provided for 1500+ Windows workstations. System administration provided for 100+ servers. Rack, stack, install, configure, patch, monitor and break/fix HP ProLiant ML 370, 380, 530, 580 G3,4&5s and Dell PowerEdge 1900, 1950, 2800, 2850, 2900, 2950 as well as the eleventh generation systems. Post install includes TCP/IP configuration, Active Directory administration, RAS configuration, software installation includes; Symantec Anti Virus, Patchlink, STAR Data Collector

Autodesk July 2011 – August 2013Data Center EngineerRack and stack. Autodesk tier three data center operational and infrastructure support. The Data Center Operations team provides global support for the Autodesk Information Technology infrastructure. The team designs and builds Sever rooms, Labs, MDFs and IDFs and provides support and maintenance to existing global infrastructure. Additionally I provide the day to day operational support and system administration in an onsite raised floor three thousand square foot data center.