Eric Ferrigno Email & Phone Number

Ellwood City, Pa, Us

About The Grounds GuysLandscaping and Lawn Care Services for Commercial & Residential PropertiesWe began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care.The Grounds Guys was transformed with help from The Dwyer Group in 2010, and since then has exploded nationwide with more than 180 franchise locations around the country. Despite these exciting developments, our original vision for hard work and value has remained the same.Committed to Excellence, Service & Customer SatisfactionMost importantly we show that we CARE, by putting the needs of our- Customers first, by always having a positive and helpful- Attitude, and by treating everyone and everything with- Respect, by living our code of values we- Enjoy Life, in the process

Warrendale, Pennsylvania

Responsible for selling both Residential or Small Commercial customers who are moving, to keep and upgrade their services while balancing the maximization of company revenue and maximization of our customer’s experience . We are also responsible for selling the benefits of Guardian Protection Services to potential customers who are moving to a location with our services in place while also maximizing the same important benefits.Our primary function is solution selling, increasing revenue, increasing customer base and increasing customer satisfaction but we also do what all departments do in one, for example those additional tasks may be: scheduling, customer service, retention, collections, etc. We professionally handle whatever task may present itself during a move situation.

Warrandale, Pa

Responsible for engaging in new business with small to medium sized business accounts to grow market share as well as further penetrate existing business accounts through a variety of inbound calls, outbound calling campaigns and loyalty calls. Sell the value of Verizon Wireless products and services through solution-based selling and positioning.Accomplishments:- Winner's Circle Award 2012.- Telesales Walden Cup recipient/Team -Level 1st quarter 2013 (awarded by Marni Walden, COO).- Recipient of quarterly departmental Core Value Award (customer's first).- Interim B2B Telesales Sr. Rep 1st Quarter 2012.- Appointed by Director to train a new B2B Outbound team (2012).- Top B2B Telesales Score Card Feb. 2014 (finished 3rd in the country of all B2B Telesales repsnationally).- Several departmental All Star luncheon's.- Recipient of multiple Director's chair recognitions.- Rated Leading in 2012 PAD (performing all other years).- Platinum Pass winner for the 2013 Rockstar event in Nashville for top quarterly internet sales mix.- Received several written customer and leadership accolades.

Warrendale, Pennsylvania

Responsible for ensuring customer satisfaction and revenue growth.Retain customers by ensuring they have the right product or service offerings. Identify cause ofcustomer concerns and recommend solutions. Customer contact was generally by telephone whileconversing with the customer.Accomplishments:- Several departmental All Star luncheon's.- Received several written customer and leadership accolades.- Rated performing in all annual PAD's.- Winner's Circle Award 2003.

• Conversion and development of AutoCAD drawings to part programs using SigmaNEST• CNC programming• Part nesting for programming plasma burner to cut requested parts (for offices in Pennsylvania, Florida and Utah) required to build Exhausters, Blowers and Fans.

• New Product Designing:- Design tool dies- RF Dies- Closure Dies- Cutting Dies• Performed all CAD work required for the company.