Eric Fitzpatrick Email & Phone Number

 Synthesized business insights from department claims data with a focus on Homeowners data Identified process inefficiencies and recommend opportunities to claims leadership Provided data collection and analysis for GC Re-engineering Homeowners project, overhauling and innovating department processes, with changes saving an estimated $15M a year Built on data science skill set with self-directed learning opportunities in Python and machine learning processes

 Maintain and create weekly, monthly, and annual cadenced reports Convert manually maintained datasets and reports into automated, self-service opportunities with Power BI Understand leadership business needs and develop ad-hoc reports for self-service and cadenced data needs

West Trenton, New Jersey

 Work collaboratively with fellow Business Process Unit (BPU) members and IT teams to plan and implement software updates Lead team through software and regulatory updates to ready claims system for state expansion efforts in Pennsylvania and Connecticut Understand business needs to develop software requirements  Create and implement UAT test cases for upcoming software releases Assist GC Support with the tracking and monitoring of production issues in ClaimCenter Act as de-facto BPU data analyst, assisting with cadenced reporting and fielding ad-hoc requests from claims leadership

•Nominated as an officer for the Board of Directors to establish a strategic plan and action items for a national non-profit organization which aims to end extreme poverty•Develop and implement incentive program to increase new chapter growth throughout the country•Empower FeelGood students to spread the word to their peers on multiple college campuses

New York, New York

•Compiled daily, weekly, monthly reports on server data and helpdesk incidents for upper management•Tracked server usage for servers using enterprise level applications•Coordinated with team to ensure all incidents and requests for enterprise level servers were efficiently handled

Mahwah, New Jersey

•Conducted testing of V-Series bedside monitors and Panorama networking centers for FDA approval•Operated patient health and gas simulators for mock patients•Documented system malfunctions for review and correction•Updated V-Series and Panorama systems for new software releases

Bachelor Of Science (Bs), Business And Technology

Activities and Societies: President and Co-Founder of Stevens FeelGood, Club SoccerConcentration in Information Systems

Computer Science