Eric Fitzpatrick Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham, North Carolina Area

Cary, North Carolina

• Coordinated move-ins and move-outs, and communicated with tenants to achieve maximum service satisfaction.• Wrote and submitted work order requests to maintenance department; followed-up on maintenance process with residents.• Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications.• Maintained units to ensure market-readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.• Collected and recorded application fees, deposits and rent payments; accurately documented all financial transactions.• Completed leasing packages for all rentals; quickly processed denial letters to inform prospective applicants of application rejection.• Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.• Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.• Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.

Raleigh-Durham, North Carolina Area

• Coordinated move-ins and move-outs, and communicated with tenants to achieve maximum service satisfaction.• Wrote and submitted work order requests to maintenance department; followed-up on maintenance process with residents.• Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications.• Maintained units to ensure market-readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.• Collected and recorded application fees, deposits and rent payments; accurately documented all financial transactions.• Completed leasing packages for all rentals and maintained 96%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.• Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.• Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.• Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.