Eric Ford Email and Phone Number

• Perform blackbox security analysis • Management of a secure lab environment, including backup and inventory management • SELinux development for a bidirectional, multistage CDS platform • Develop secure implementation for large file transmission using XD Bridge™ • Aid customers in secure development and design of CDS platforms including SELinux policy development, debugging, systems integration and implementation • Designed and implemented SELinux policy distribution for Enterprise Systems • Developed SELinux policy for Linux Containers (LXC) based platforms • Designed secure data transfer solution for high performance computing environment • Manual and automated testing of several CDS for XD Bridge™, XD Guardian™, and XD Air™. • Created and executed test cases based on product requirements and design. • Researched and implemented test configuration to verify new filters • Investigated and troubleshot functionalities and testing environment for feature verification. • Documented and tracked issues identified in testing.

- Enabled enterprise operations by achieving 99.9 % uptime for data base supporting global operations.- Successfully planned and lead environment migration from RHEL5/6 to RHEL 7 for all mission critical servers.- Oversaw and managed secure configurations and lifecycles of global Linux servers.- Served as subject matter expert and point of contact for all enterprise Linux servers.- Facilitated enterprise recovery capabilities through installation and maintenance of backup technology including Symantec BackupEXEC and HP LiveVault systems.- Provided incident response services for enterprise datacenters and physical hardware issues.- Developed secure architectures server environments.- Built access controls for systems serving ITAR sensitive data.

- Managed access permissions and data for ITAR sensitive assets in Novell NetWare Environment.- Recognized for achieving highest customer service satisfaction rating in the company. - Developed new process for deployment of remote location infrastructure.- Supported merging of global enterprise networks of Oceaneering and acquired Frog AGV systems (Utrecht, NL). - Plan and purchase computer equipment in coordination with business units- Facilitated availability of enterprise systems by providing Tier 2 product support for enterprise workstations.

- Managed PII and asset security for customer devices.- Performed forensics and data recovery for customer devices.- Served as anti-malware specialist for Technician Team.- Lead a team of technicians to solve a wide variety of issues.- Streamlined and implemented processes to increase efficiency and quality of service.- Improved team customer service and satisfaction ratings by identifying and leveraging teachable moments and lessons learned.- Delivered week over week budget goals.- Coordinated and delivered business to business sales with Staples Business Advisor staff.