Eric Francis Email & Phone Number

Lumbumbashi, Drc

• Advising management on the administration of human resources policies and procedures• Developing, revising, and implementing HR policies and procedures• Ensuring HR programs and services are in compliance with established policies and procedures.• Preparing and maintaining reports related to specific HR projects• Assisting with the development and coordination of recommended changes regarding workflow• Developing methods for compiling and analyzing data for reports and special projects

Lahore, Pakistan

Kinshasa, Congo

• Help Group Companies in defining various managerial levels and fixing existing/new managers at anAppropriate level.• Coordinating activities for new recruitment in consultation with DGs such as obtaining CVs from various sources, arranging interviews, preparing appointment letter as per terms negotiated etc.• Assisting new recruits for arrangement of visa, air ticket, airport formalities, vaccination etc• Communication to all the concerned when a new recruit joins the group.• Orientation of the new recruit.• Monitoring handing over taking over formalities.• Organizing on job and language training for new recruits wherever necessary.• Conducting EXIT interviews for outgoing employees.• Obtaining NOCs from finance, IT and administration department before relieving the employee.• Issuing relieving letter, salary certificate and/or experience certificate on request.• Keeping track of passport and visa expiry for EXPATS and family members.• Controlling leave records of EXPATS and other managers.• Controlling travel ticket and medical insurance claims of EXPATS.• Conducting performance appraisal of managers.• Finalizing promotions and increments of managers in consultation with superiors.• Devising and implementing incentive scheme for managers.• Rationalizing remuneration and other facilities of managers across the Group.• Suggesting inra-company or inter-company job rotation possibilities.• Identifying potential leaders and developing them.• Recommending measures for retaining good talent and reducing employee turnover.• Congolization of non-sensitive managerial positions such as marketing, technical, IT etc• Coordinating training needs of managers for improving their efficiency.• Addressing grievances of managers.

•Responsible for the interpretation and application of the staff rules, Regulations and procedures •Ensuring that all employees had received and signed their Employment contracts •Provide advice to staff members on specific entitlements •Ascertain Human Resource requirements for the company ensuring the timely advertisement and filling of vacancies •Lead the Recruitment process thru advertising, newspapers, recruitment agencies •Responsible for the orientation of the new employees on administrative formalities and introduce them to all departments •Supervise the prompt and efficient processing of documentation for the arrival and departure of the International staff •Control the maintenance of the personal records in the office •Maintain and monitor leave records & overtime requests •Clear all payments ( salaries, leaves & indemnity settlements , cash advances and related to personnel issues in coordination with the Accounts department •Negotiate staff complaints and maintain harmonious relations with the departmental heads and finally to the Executive Director •Responsible for the Reviewing the appraisal process ( timing, application of rating scale)•Support staff in identifying their training and development needs in relation to the competencies required to do the job•Provide guidance to the staff on contractual issues, benefits, promotions and performance issues •Act as a focal point during a staff member's employment within the area of responsibility interpreting performance appraisal and providing guidance on future career prospects.

•Management of overall recruitment of the organization•Conducting recruitment fairs in different institutions and establish / manage CV data base•Conducting interviews for all positions and keep records•Raise employment letters and other related documents for all new hires•Maintain the confidential personnel files for all employees (management staff) during the probation period who join the Company.•Manage performance appraisals of all new hires across the Company during the probation period•Developing Training Need Analysis on annual basis and the maintain training calendar for the whole year•Conducting training session in consultation with Dubai Police Academy

•Management of assessment centres with the assistance of the administration team•Assist in conducting recruitment fairs in different institutions and establish / manage CV data base•Provide timely support in planning and conducting interviews for all positions and keep records•Raise employment letters and other related documents for all new hires (employee guide etc)•Maintain the confidential personnel files for all employees (management staff) during the probation period who join the Company.•Manage performance appraisals of all new hires across the Company during the probation period•Manage reports and stipends of all internees for Company wide internships •To plan & coordinate Company orientation and induction program for all new joiners and relocated employees•Pre selections of candidates for first round interviews •Interviewing and recommending a short list •Agreeing and communicating offers •Feedback to unsuccessful candidates•Support as required for the graduate recruitment process •To provide support in planning and conducting training courses as part of the development program and maintain training records•Manage payments to all vendors and suppliers thru concerned departments•To manage organization structure for all business areas in SAP and monitor / record all staff movements in it.•To manage publication of recruitment ad’s internally and externally•To coordinate company wide, Local /Internal / Functional and external trainings for the organization•Coordinate with external trainers in conducting trainings•Maintaining company wide training record•Analysis of the training evaluations / feedback•Providing support in developing the Organization Development book on annual basis•Training need analysis on annual basis•Presenting training record to the senior management as and when required

Pakistan

•To assist HRM in maintaining industrial peace •To keep close contact with trade unions •To further develop cordial relations with Govt. departments •To complete all legal formalities of trade unions as per law. •To arrange union elections/referendum as per law. •To deal with Employees Social Security Institution and Employees Old-age Benefits Institution •To prepare/submit pension claims of retired/deceased employees •To prepare insurance claims of deceased employees and submission to Insurance department at Head office for approval •To arrange for payment of “Final Settlements” of separated/deceased employees. •To prepare contracts of different contractors •To perform as “Inquiry Officer” in disciplinary cases and ensure fulfillment of procedural requirements•To handle casual labour in factory •To arrange EOBI cards of employees •To deal-with Apprenticeship Authority