Eric Gadson Email & Phone Number

New Jersey

As Real Estate Associate I assist with renting, buying, or selling property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Teaneck, New Jersey

Provide Knowledge and hands-on expertise, as it related to JWT's infrastructure to the IBM offshore team. Continued as a Senior System Administrator/Team Lead for JWT through transition period.

466 Lexington Ave New York Ny 10017

Managed a team of 4 system engineers. I maintained and managed a virtual environment of over 250 VMWare servers utilizing Vsphere technology, multiple SAN’s, backups for multiple platforms: Windows, Linux, Mac OS.Highlights include:• Delivered IT solutions to improve cost and processes, which support business growth, productivity and profits• Developed and implemented disaster recovery, backup , archival, and control procedures covering the operation of network systems and their use so that the continuity of the business is protected from their malfunction and miss-operation• Provided back-up network administrator support to network team• Sarbanes Oxley Compliance Officer• Managed the documentation of IT processes and procedures to support Sarbanes Oxley requirements and leads internal/external audits to ensure compliance• Improved service levels and reduce annual support costs by $120K• Evaluated and recommended changes to the network infrastructure according to business needs

J Walter Thompson

Worked with the network team on resolving network administration level issues and oversaw helpdesk queues to ensure technical support provider met SLA requirements, as well as project managed client application rollouts. Highlights include:• Worked with IT team to establish and communicate JWT IT standards and policies• Involved in the testing and deployment process to ensure customer up-time• Successfully virtualized 100+ Physical Servers (NT 4, Windows 2000, 2003 & 2008) to VM thru PlateSpin and VMware Converter • Developed and deployed back-up, virtual desktop, virtual servers and Iscsi SAN solutions while providing major annual cost savings • Established, administered and implemented network policies and procedures• Ensured full documentation of local infrastructure and network systems, which included network policies and procedures, network topology, IP schema, server and application documentation, cabling and facilities layouts, wiring closets and server room layouts• Lead all network and infrastructure projects

Worked with the IT team to establish standard desktop images while providing hardware and software application support, troubleshooting and diagnosis. Owned the management of the voice (voicemail) system. Highlights include:• Participated in monthly meetings to review SLAs of the desktop and helpdesk provider• Provided recommendations for improving technical support services and processes• Coordinated between desktop and network teams on customer issues• Prioritized network support issues for the team• Maintained and applied systems updates and prepared weekly status reports • Identified new technologies and managed associated feasibility studies and analysis

Client - J Walter Thompson

Responsible for assisting the Desktop Manager, while supervising 10 technicians and providing field support to end users. Highlights include:• Installed and configured software• Maintained and configured Novell• Managed and maintained LAN, Tcp/ip• Diagnosed, repaired, configured PC and laptops• Maintained and repaired printer and PC peripherals • Created and deployed desktop images using ghost software