Eric Gant Email & Phone Number

United States

United States

Completed a 17-week training program covering: customer service, de-escalation strategies, emergency procedures, and operational proceduresMaintained a 90% score or higher on each exam check-out exercise during training.Calms angry or belligerent passengers, determines the nature of the problem and takes appropriate corrective action.Observe potential safety hazards, place barricades, or take other action and notify the appropriate District personnel.Takes prescribed actions such as administering first aid, evacuating passengers, and using a fire extinguisher during emergencies.

Oakland, California, United States

Driving client satisfaction and revenue growth through tailored solutions, training, and strategic sales processes.Led and Managed the organization's expansion project, and expanded the organization's programs from Oakland, CA to south Texas.Partnered with Oakland Unified School District (OUSD) to negotiate access to student data and enroll all students in the organization's programsDeveloped the outreach and marketing strategies for the Everyday Counts Attendance Challenge (an incentive program incentivizing good to perfect attendance for a period- one month, 3 months, etc.). Gives the same attention as if students were being penalized. The award is $500 for each student that meets a specific goal. 3-month cycles, 20 students receive the award. One student at each school every month. Grassroots outreach - flyers, replacing old posters, tables during lunch times, meeting with administrators, public presentations, home visitsNegotiating MOU with the school district to gain unprecedented access to data to enroll all students (negotiated full school enrollment for the entire district). Information table at Open House/back-to-school nights. Opt-in and opt-out process. Email marketing campaigns, phone banking, newsletters, etc.In-person marketing to students at school.I solely worked on the Everyday Counts attendance program and assisted and managed other programs to scale to the same level of success.Managed and trained other program coordinatorsCreated the SOP for EDCAC.Facilitated youth workshops and met with school administrators to improve student attendance.Managed 10% of the organization’s annual budget Registered between 9,000 and 13,000 students each school year.

Oakland, California, United States

Travel to expand organization and program reach by networking, conducting presentations, and meeting with school officials intending to pilot programming in other regionsCreate outreach plans to increase program participation and enrollment by canvassing and tabling at community events and youth centersDonated 4000+ backpacks, school supplies, and shoes in three years by outsourcing to gather materials and working with corporate sponsorsI Enrolled 17,548 students by collaborating with the Oakland Unified School District to secure an MOU to offer full school registration for every student in the district.

Freeport, Texas, United States

Saved the company $2,000,000 of downtime by locating an issue within the plant's system and worked with the team to resolve the issue.Assists in the orientation, training, and development of O&M Technicians to ensure high work qualityAssists the Operation Supervisor in the planning of routine preventive and predictive maintenance on all systems and equipment. Supports corrective maintenance efforts on selected equipmentCommunicates with other company personnel on-site and at different locations. Represents the company in dealing with the public, steam, and power customers, vendors, contractors, regulators, and other non-company personnelMaximizes plant efficiency and shareholder value without compromising personnel and equipment safety, environmental compliance, or the long-term commercial viability of the facilityAvailable for scheduled and unscheduled shift coverage, performs tasks that require physical exertion, and is expected to respond to off-hour call-ins when contacted by phone or company-furnished cell phone

Garland, Texas, United States

Master Of Science - Ms, Leadership

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.), Marketing And Advertising