Eric D. Geddes Email & Phone Number

Boise, Id, Us

Dedicated Outside Sales Professional• Conducted in-home residential consultations daily, • Delivered tailored presentations highlighting energy efficiency, quiet operation, and advanced control systems focusing on Amana and Daikin products.• Performed detailed needs analyses focusing technical home surveys to assess HVAC systems, providing personalized recommendations for improvement or replacement.• Set up new contracts and facilitated smooth transitions to installation teams, ensuring accuracy in proposals and necessary documentation.• Collaborated with sales managers and senior executives to secure approvals for discounts and finalize challenging sales.• Excelled at building strong interpersonal relationships with clients and colleagues, ensuring high customer satisfaction through follow-ups during installation and post-completion.• Familiar with HVAC manufacturers’ warranties and craftsmanship, leveraging product knowledge to build trust and drive sales.• Open to innovative ideas and solutions, continually striving to improve processes and outcomes

• Dedicated Outside Sales Professional• Positive, energetic self-starter with track record of exceeding sales goals• Handled over 15+ in home residential contacts per week with tailored presentations showcasing features such as energy efficiency advantages, unit quietness and control systems• Maintained closing rate over 42.6% with exceptional customer relations skills• Met or exceeded sales goals 11 out of the past 12 months.• Set up new contracts for products and services and coordinated transition to installation team.• Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.• Collaborated with sales manager and senior executives to obtain discount approvals and lock in more challenging sales.• Good at building interpersonal relationships with both clients and colleagues• Engaged customers with friendly conversation to uncover needs and build trust.• Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.• Open to new ideas and new ways to approach problems and strive for solutions• Conduct needs analysis, measure and perform a technical home survey while using active listening skills to drive top performance by reviewing clients residential heating, ventilation and air conditioning systems and then presenting best options for client for improvement and or replacement• Knowledgeable about company pricing guidelines to ensure accurate generation of appropriate customer invoice at job site• Familiar with various warranties and craftsmanship of various heating and cooling products in order to be that subject matter expert to new and existing customers

• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what is need to correct• Units that were commonly diagnosed Lennox, Daikin, Goodman, Ruud/Rheem, Trane, American Standard and various other units• Maintain proper stock, parts, tools, and safety equipment in vehicle• Electronically process credit card payments• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures.• Evaluated systems according to predetermined checklist and noted issues.• Inspected equipment to diagnose operational issues.• Explained diagnostic findings to customers and outlined repair or service options.

• Confer with owners, contractors, and design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems• Schedule projects in logical steps and budget time required to meet deadlines• Prepare and submit budget estimates• Interpret and explain plans and contract terms to clients, or people representing owner or developer• Take actions to deal with the results of delays, bad weather, or emergencies at construction site• Develop or implement quality control programs• Requisition supplies or materials to complete construction projects• Apply green building strategies to reduce energy costs or minimize carbon output or other sources of harm to the environment.

• Worked intimately with clients from the bid process through completion of the project.• Worked closely and personally with all prospective and existing clients. • Read job orders and inspect work to determine procedures and materials required. Prepare bids for prospective work.• Submit bids and work requirements to contractors and owners. • Examine architectural drawings and specifications to determine what materials and products are needed. • Apply coatings, paint, stains or lacquer, to protect or decorate surfaces, using spray guns, rollers and brushes.• Examine finished surfaces of works to verify conformance to specifications; then retouch any defective areas.• Review municipal and state codes to ensure that product and procedures comply with all codes and laws.• Clean and maintain tools and equipment, using solvents, brushes, and rags.

Bachelor Of Arts (Ba), Fine And Applied Arts/Photography

General Studies