Eric Gerner work email
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Eric Gerner personal email
At Service Express, my job is to solve problems and provide solutions for my clients. I come in to reduce costs, improve service and find a way to lower down time in the data center. This allows me to set my clients up for success.We have been listening to our customers, focusing on what’s important and providing better data center support solutions since 1993. As a third-party maintenance provider, Service Express specializes in data center maintenance for server, storage, and networking equipment. We meet the need for post-warranty support solutions by helping IT professionals reduce costs and experience an outstanding level of user-friendly service. Our customer-centric philosophy drives us to try harder, be smarter and execute quicker. By recognizing the importance of matching outstanding customer service with expert technical support, we continue to build successful partnerships with our customers.
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Account ExecutiveEngineDenver, Co, Us -
Senior Account ExecutiveService Express Jun 2022 - PresentGrand Rapids, Michigan, UsService Express’ focus is on our customers— providing professional technical support & outstanding customer service at every level. Validated by metrics, we're proud to hold a Customer Retention Rate of 98% alongside a Net Promoter Score of 93, the highest in the industry!Service Express also delivers:• 30-70% cost reduction of OEM parts• Locally stocked parts• Guaranteed 30-minute callback with a 10 minute average• Primary and Secondary local engineers• Warranty tracking and asset management• End-of-Life maintenance support• Hardware solutions for refresh/upgradesWe’re experts in the data center, geniuses at service delivery. For more information about Service Express, visit us at www.serviceexpress.com -
Sales Development RepresentativeService Express Sep 2021 - May 2022Grand Rapids, Michigan, Us
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Hospitality ManagerTopgolf Jun 2018 - May 2020Dallas, Texas, Us*** Lost role due to Covid-19• Opened the 56th venue with the company, (Hired and Onboarded 550+associates , Training Development, Scheduling, Core Trainings and Certifications)• Executed daily operations, guest services, and management of associates. (Daily operations between $40k-150k)• Modifying front of house operations based upon business metrics in real time to meet expectations and quotas set by our company. ($10 million in sales in the first 3 months.)• Weekly scheduling of 125+ associates (Labor cost associated between $12-18k)• Continued development, training, and management of 550+ associates using Topgolf’s Core Values, Principals, and Practices.• Participated in Retail Organization, Merchandising, Marketing and Accounting. -
General ManagerBocca Coal Fired Bistro May 2013 - Jun 2018• Daily operations, guest services, inventory, and accounting.• Responsible for all event consultation, planning, organization, and execution.• Scheduling all FOH associates and responsible for event coverage scheduling.• Training Manager for all Front of House positions.• Weekly Payroll, Deposits, On-boarding, and Supply Inventory.• Email Marketing and Social media advertisement using various apps and sites.• YoY revenue growth of ~18%. Tripled out-of-house sales during my last two years.
Eric Gerner Education Details
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Medical Sales CollegeProgram Specialty: Spine -
West Virginia UniversityAthletic Training
Frequently Asked Questions about Eric Gerner
What company does Eric Gerner work for?
Eric Gerner works for Engine
What is Eric Gerner's role at the current company?
Eric Gerner's current role is Account Executive.
What is Eric Gerner's email address?
Eric Gerner's email address is er****@****olf.com
What schools did Eric Gerner attend?
Eric Gerner attended Medical Sales College, West Virginia University.
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