Eric Gieseking Email and Phone Number

• Led a backend development team in designing and delivering a revolutionary multi-tenant SaaS platform for an industry-leading Clinical Trial Management System (CTMS), supporting capabilities like inventory management, trial location management, patient tracking, visit management, and patient randomization..• Spearheaded the use of Azure Cloud Services, including Azure Function Apps, Service Bus, Event Grid, Azure Data Explorer (ADX), Azure Data Factory (ADF), Cognitive Search, and Blob Storage to build and launch the platform’s MVP within two years.• Designed and implemented critical platform components, such as:Audit tracking: Ensured data integrity by developing mechanisms to track all updates to Cosmos DB and Cognitive Search data.Transaction management: Implemented cross-service data transaction and rollback functionality to ensure seamless integration across microservices.Inventory and shipment management: Built scalable services for managing clinical trial inventories, shipment fulfillment, and resupply operations.• Contributed extensively to core libraries enabling consistent developer interactions with Azure resources and Cosmos DB data.• Collaborated closely with product managers to refine and clarify requirements, translating business needs into actionable tasks, while fostering an environment of open communication and shared goals.• Promoted a culture of collaboration and efficiency by aligning frontend, backend, and QA teams, ensuring smooth coordination and providing a positive working environment that allowed all teams to meet sprint commitments.

• Lead architect of a multi-tenant SaaS platform for Inventory, Manufacturing, and Cultivation management serving the cannabis industry and integrated with various third-party platforms (Quickbooks, state regulatory compliance system, etc).• Utilized Azure Cloud Services including function apps, service bus, AD B2C, blob storage to build a completely new platform and launch MVP within 1 year.• Within 3 years of launch the platform has been used by customers in real world environments nationwide to process nearly 40K sales orders valued at 130 million dollars, and facilitate completion of over 4.5K manufacturing batches.• Became adept at using noSQL databases after primarily working in SQL for years prior, including schema design, index considerations, and query optimizations using both Linq2Mongo and native Mongo queries.• Enforced tenant boundaries using a custom built db client through which all connections are managed and queries in the api are parsed, allowing team members to write custom queries without worrying about tenant boundaries.• Implemented authorization management of platform, utilizing custom team permissions configurable by customer. Azure active directory is used to facilitate authentication using either application level, google , or apple auth.• Built front end using Angular/Typescript, with a focus on dynamic desktop/mobile views using various techniques such as bootstrap, angular directives, and media queries . This allowed for a single code base that can be accessed from both desktop and web. Additionally this code base is compiled to a native android and iOS app using Cordova, allowing for custom plugins to take advantage of device hardware, such as camera/barcode scanner.

Instrumental in the development of new product features and the building and implementation of coherent and scalable development processes.• Lead developer on company's new flagship clinical trial management product using MVC, Web API, Entity framework, Telerik UI.• Successfully participated in AGILE development process to deliver exceptionally received product to replace legacy clinical trial management IRT application. • Utilized Jira to manage project deliverables and Crucible to perform and document code reviews. • Trained R&D team members and operations developers on architecture, customization and implementation of new products.

• Responsible for product level development, working with client services to identify client needs and implementing product level solutions that can be used across studies.• Acted as liaison for all matters related to the company’s products and technologieso Assist and train developers in design of custom features, including custom data integrations o Assist Project Managers in developing requirements that match the product capabilitieso Assist and train Design managers in use of Pulse (proprietary study configuration product)o Assist and train incoming Software Development Manager

• Participated in full SDLC and client proposal.• Supervise/mentor 14 developers, assigning projects, and managing timelines.• Participate in hiring/interviewing of new developer candidates and Software Development Manager.• Perform root cause analysis of defects and impact review of study enhancements.

Effectively demonstrated understanding of the individual design requirements for a specific client implementation and creating any required custom development.• Conversant across front and back-end development to make modifications and enhancements across all aspects of the system.• Ongoing interaction with designers, project managers and testing on application usability, features and performance.• Interpreted wireframes and requirements documents into sound technical solutions.• Worked on projects from requirements to launch, including code review, testing and deployment.• Evangelized emerging technologies and the intelligent integration of them into our product suite.

In addition to continuing active development of Clinical Trial Management Systems in C# & VB6, took on responsibility for management of a team of 5 developers.• Acted as mentor for new developers, conducting group training and one-on-one sessions.• Responsible for accurately scoping development hours required to implement a quality systembased on requirements document.• Worked closely with resourcing department to schedule assignments of projects most efficientlybased on developer ability and initial scope.

• Designed and implemented dual-modality (voice and web) Clinical Trial Management Systems using C#, VB6, VB.NET.• Wrote stored procedures, functions and views to implement system’s business logic to analyze, store and retrieve data on SQL Server backend• Recommend, design, and implement on-going system application and architectural improvements• Responsible for creating system specifications which outline all functional areas of IVR system• Support the QA department through the testing and validation of applications

Responsible for developing and implementing solutions in order to efficiently process transactions electronically for the United States Internal Revenue Services, 25 state governments, the District of Columbia, more than 2,500 local and municipal government agencies, more than 400 colleges, and other public and private interests in all 50 states● Designed, developed, and maintained custom Interactive Voice Response (IVR) software in Visual Basic that regularly processes thousands of credit card and E-check transactions per day● Headed the development and implementation of an over the counter sales solution for clients that allowed a magnetic card reader to be used in order to retrieve data from credit cards and drivers license into our online payment processing portal utilizing ASP and Ole for Point of Sale (OPOS) ● Responsible for writing custom VB and ADO code to export transaction related data into a number of different formats based on the customers requirements to integrate our payment processing solutions into their often proprietary case management systems● Designed and developed a Visual Basic class that provided a bridge from the API of a legacy terminal emulation software platform to a competing product with no changes required in existing code, thereby saving the company over 2 million dollars in potential licensing fees alone● Coordinated with other internal departments including Quality Assurance, Product Operations, and Customer Support in order to determine requirements and develop tools that could be used to monitor and administer IVR and Web products by non-technical personnel● Assumed primary responsibility for ensuring that issues brought to the attention of my division were resolved efficiently and timely, assigning projects and delegating workload between a junior developer and technical support specialist

● Graduated basic training in the top 1% of my class, distinguished from my company as the sole recipient of the Navy League Award● Excelled throughout technical instruction on electronics, digital circuit theory and communication fundamentals, using advanced computer trainers and the communications equipment used throughout the Coast Guard fleet● Served honorably as a crew member aboard the USCGC Sherman in support of drug interdiction, fisheries law enforcement, search and rescue standby, and increased military readiness

● Oversaw all support matters for five offices throughout Clark County, consisting of 300+ employees● Researched, diagnosed, and resolved technical issues surrounding LAN/WAN, Microsoft Office, Email, Internet connections, hardware peripherals, Novell Netware, and Windows 9x/NT/2000● Trained and supported end users on Windows 9x/NT/2000, Microsoft Office, email clients, and Internet explorer● Served as company consultant for clients technology

● Established new offices for a variety of government and private clients, creating and implementing standard system images for desktop systems, configuring network servers, and networking offices● Implemented full system migration to Windows NT/2000 from DOS and Windows 9x environments● Provided technology support on demand for a collection of small and large businesses throughout Clark County● Proposed and implemented Y2K solutions on a large scale

● Responsible for desktop and network connectivity support issues for 200+ employees, diagnosing and resolving problems as they were reported ● Trained end users on Windows 9x/NT, Microsoft Office, email clients, Internet explorer, and PCanywhere● Received and collaborated on work tickets with company helpdesk using Remedy softwareDesigned and distributed Windows image to all client workstations