Eric Gillett Email & Phone Number

Appleton, Wisconsin, United States

Efficiently resolved hardware, software, and network issues for computers and POS systems for 128 gym locations.• Demonstrated self-directed management of helpdesk tickets and phone inquiries, proficiently diagnosing issues and providing timely resolutions• Collaborated with third-party vendors to troubleshoot and resolve complex technical issues, ensuring minimal downtime.• Contributed to the development and implementation of IT policies and procedures to improve efficiency and security across the franchise network.• Responsible for maintaining CCTV and VoIP systems

Green Bay, Wisconsin, United States

At Klemm tank lines I led a team of three teammates assigned to 28 drivers and 80 customer accounts. We provided 24 hour call support for those accounts and drivers, forecasted and planned sales based on current market trend, and planned fuel deliveries based on driver hours and loaded miles.

Green Bay, Wisconsin Metropolitan Area

At Target I was the Guest Experience and Front End Team lead. I led a team of over 30 team members resolving guest concerns, cash collection, and nightly reconciliation.

Associate'S Degree, Information Technology

Associate'S Degree, Record Production And Music Technology