Eric Goforth Email & Phone Number

Westerville, Oh, Us

Torrance, Ca, Us

Develop strategies and plans that align NA Technology architecture, system operations, Compute and Infrastructure Services, and support resources to meet Honda’s North American design, manufacturing, supply chain, sales, marketing, Captive Finance, Aerospace, and other related business objectives.

Atlanta, Us

Provide remote leadership focused on implementing a formal HR platform for this rapidly growing European Specialty Insurance startup. Plan and lead implementation of key Finance and HR platforms in an Agile startup environment. Drive design and implementation of Dynamics 365 Finance & Operations, a cloud-based, software-as-a-service (SaaS) ERP system. • Accelerated project completion by eliminating long standing internal roadblocks

Us

Improved the quality and reputation of the IT Infrastructure Technology and Support Services function of the world’s largest Insurance Claims TPA provider. Guided a global team comprised of FTEs as well as contract and outsourced resources, provided leadership to >50 simultaneous projects, and managed >100 IT vendor relationships.• Optimized spend and resource engagement related to onsite data center services, Azure cloud, back-office platforms, and end-user equipment life cycle and support.• Implemented the company’s first scalable cloud strategy with multiple (IaaS) virtual data centers while transitioning back-office on-premises systems to the cloud. • Implemented repeatable, efficient strategies driving consolidation of email and back-office environments, security domains and PC build/support processes for 30,000+ employees brought on through direct hire or acquisition. • Enabled video-based training and conferencing while improving network resiliency.• Cost effectively managed vendor relations including contract and licensing negotiations with critical IT third-party vendors.

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Partnered with senior management to define and align business needs with available Information Technology. Oversaw the purchase and/or development of all corporate applications and back-office systems as well as integration, testing, deployment, and administration.• Substantially improved the efficiency of IT project staffing. Served as Executive lead in > 25 simultaneous projects. • Empowered senior management to improve its performance with modern technologies including mobile devices, web-based application development, and cloud technologies. • Significantly improved employee engagement and the employee experience. Spearheaded a SharePoint overhaul that provided modern branding with a user-friendly mobile design.• Lowered employee travel costs by providing video conferencing.

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Led HR corporate operations including Benefits Administration, Payroll, HRIS and Employee Customer Service Operations. Implemented a Shared Services model and established centers of excellence. Spearheaded the purchase, implementation, enhancement, and transition of all HR systems.• Effectively supported growth with no increase in HR staff. Implemented technology solutions that streamlined and automated processes. • Implemented workforce analytics tools that provided senior management with critical insights into workforce productivity.• Implemented a Shared Service model with employee and manager self-service solutions systems that enabled HR field staff to take a more strategic role in supporting business leaders.

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Optimized decision-making by HR and Finance Managers by modernizing HR’s executive reporting and dashboards. Improved customer service delivery as well as HRIS quality and vendor/partner relationships. • Created a web-based analytics dashboard that provided management with insights into org structure changes, staffing models, and salary differences.• Improved the employee experience. Developed and implemented web-based solutions facilitating annual merit and management bonus planning. Automated back-end HR and IT onboarding processes. • Optimized vendor performance. Developed and implemented an in-house system that eliminated the need for a costly and inefficient vendor- based reporting system. Career Notes:Early career success as Regional IT Technology Manager and Manager IT Applications with Sedgwick Claims Management Services. Played a key role in building staff and migrating infrastructure and systems required to support 13 Northeast US locations of this Marsh and McLennan spinoff. Later significantly lowered vendor costs by establishing an internal IT support group that facilitated the ongoing organic and inorganic growth of the new company. • Built and led a responsive and knowledgeable field support team as well as development and application administration teams tasked with implementing corporate systems including Email, Active Directory, SharePoint, Identity and Access Management, and IT asset management and tracking.