Eric Goodman Email & Phone Number

Florida, United States

Miami/Fort Lauderdale Area

Global Sourcing of IT & Telecommunications for DHL and Deutsche Post- IT Software, Hardware, IT Operations, BPO, Telecommunications, Vendor Management.- Involved in the IT strategies of the five DPDHL divisions PeP, Express, Supply Chain, Global Forwarding and Global Business Services.- Managing huge BPO and IT outsourcing contracts.- Managing complex sourcing initiative for a transformation program end-to-end across IT categories.- Strategic supplier management for key IT suppliers.

Bonn Area, Germany

Top Performing Executive Manager with exemplary record of building and leading organizational change through a disciplined process management approach. I have deep experience with the sourcing & outsourcing of complex & high value commodities / services producing +100’s million euro cost reductions & savings while improving SLAs & supplier performance.

Ft Lauderdale, Fl

Collaborative senior procurement and supply chain executive with a demonstrated record of delivering superior results on a global basis, providing significant P&L and sales execution contribution through the leadership of strategic procurement.

Ft Lauderdale, Florida

Ground Fleet Cluster Head for Americas supporting all DP DHL portfolio of business. Developed and implemented Ground Fleet Procurement Strategy managing suppliers, contract negotiations, continuous improvement activities, and compliance for Fleet Vehicles & Goods & Services. Key accomplishments include;● Increased aligned savings 430% from €2.3M (2005) to €9.85M (2008)● Executed Fleet Supplier consolidation strategy (2008)● Designed & deployed DHL Express Americas’ first Hybrid vehicle (2008)● Global Procurement Sustainability Award –(2008) ● Implemented Ground Fuel consolidation and optimization strategy (2007)

Negotiated all major vendor contracts for suppliers, responsible for integration of Oracle iPro & Purchasing modules to interface with Oracle financial platform. Determined and established corporate policies & procedures to improve process flow and efficiency of all fleet & procurement activities. Developed and implemented internal and external audit reporting structure to improve transparency and meet regulatory requirements. Integrated web based platform enabling field management real time reporting for analysis and cost containment. Key accomplishments include;●Established risk management frameworks and governance models●Introduced rigorous spend analytics and contract management tools, allowing us to capture 12% of unrealized benefits●Lead infrastructure manager for all restructuring●Implemented a procurement / catalog management infrastructure, eliminating rogue spend activities●Selected and implemented a contract management / AP correlated database allowing the company to control complex contract / pricing contracts●Established business alignment as a result of collaborative and value driven approach●Implemented sourcing programs that significantly reduced costs and improved operational execution●Asset Management and consolidation for inventory●Audit Control Executive Sponsor●Established effective vendor management environments, enabling us to capture significant benefits from our suppliers in terms of innovation, brand leverage and supply chain optimization●IPO and M&A executive team

Ft Lauderdale, Florida

Responsible for establishing a web based inventory platform to track fleet and integrate all financial & statistical data to centralized fleet database. Designed and implemented centralized fleet policy & procedure standards improving all operational KPIs and reducing operating expenses providing an enterprise solution. Developed and implemented national maintenance program and vehicle life cycle strategy for improved operational performance reducing vehicle down time and improving regulatory compliance. Key accomplishments include;●Cost Containment in vehicle acquisition 38%●Reduced operating expenses for fleet 42% through centralized R & M program●Increased fleet utilization from 58% to 93% in four years●Increased vehicle up-time to over 97%●Reduced On-Road Failures ratio +200%●Successfully deployed +2000 vehicles in 4 months for changing customer brand and spec requirements

Metro Center Manager & Preload Manager (2001); Responsible for 100+ Package Car Center directing daily operations, dispatch planning, business plan implementation, OSHA compliance, safety compliance, and supervisor methods training. Extensive experience in Belt to Car and Slide to Car preload operations for daily dispatch load leveling of 200+ vehicles.● Preload Performance improvement 28% (2001)● Increased Employee Opinion Survey Results 17% (2001)● Improved OHSA Injury and Vehicle Frequencies 12% (2001)● Improved Balanced Scorecard (2001)Extend Center Manager (2000); Responsible for 40+ Package Car Operation (DC) from preload & delivery to reload operation. Key accomplishments include;● Employee Opinion Survey Best in Class & Most Improved YOY (2000)● Highest Internal Operation Audit Score (2000)● Extended Center Operation of the year (2000) Hub Operations (1989 – 1999); Began career as PT supervisor responsible for night sort activities, upon graduation assumed FT responsibility and eventually Hub Manager Role. Key activities involved general management of staff, performance KPIs, and operational design for Twilight and Night Sort Hub Operations processing 80K+ packages daily. From 1996 to 1999 led the region in quality and performance elements several consecutive years with Best in Class Scanning, Load Quality, and Damage Frequency. Other responsibilities included integrated solution design to improve Hub productivity and cross functional improvement strategy. Key accomplishments include;●Most Improved Hub Operation (1994)●Supervisor Leadership School (1994)●Hazardous Materials Response Trainer Certification (1996)●Hub Leadership School (1996)