Eric Graf Email & Phone Number

Ottawa, ON, CA

Remote

• Boosted reliability and operational efficiency through the development and optimization a scalable CI/CD infrastructure, which became the core of the company’s development and deployment processes.
• Integrated cutting-edge tools like Tekton, Zot, Loki, SOPS, Flux, and Renovate to automate workflows and enhance system efficiency for seamless delivery pipelines.
• Strengthened GitHub integrations by implementing short-lived tokens, webhooks triggers, and GitHub checks, increasing security and improving code validation processes.
• Enhanced infrastructure management through the adoption of advanced technologies, including Flux, Cluster API, and SOPS, leading to greater system reliability and reduced downtime.

Remote

• Optimized on-premise provider infrastructure, managing baremetal KVM, OpenStack, vSphere, Cloud Director, and applications like Ceph to ensure seamless performance.
• Played a pivotal role in accelerating the bootstrapping process of new Management Clusters by leveraging Cluster API, improving deployment speed.
• Innovated CI compatibility for Management Clusters, optimizing workflows and enhancing cluster deployment efficiency across multiple on-premise platforms.
• Amplified system reliability by proactively addressing on-premise provider issues, minimizing disruptions, and improving customer satisfaction.

Remote

• Bolstered reliability and stability of core Kubernetes components across workload clusters by managing cross-dependency upgrades.
• Achieved resolution of multiple component regressions, including etcd, Flatcar, and AWS CNI, ensuring system integrity.
• Increased customer satisfaction by providing Tier 2 support, resolving complex issues within the North American EST time zone.

Station 72

• Responsible for all fire suppression duties necessary to save life and property, provide emergency medical aid and take charge of emergency situations
• Perform duties in fire prevention, public education and communications as assigned while assisting police, paramedics and the public.

Ottawa, Ontario, Canada

• Led the deployment, configuration, maintenance, and troubleshooting of Ciena’s internal OpenStack private cloud, ensuring optimal performance and system reliability across all OpenStack services.
• Orchestrated a critical migration of source code for the 6500 platform from ClearCase to Git, pivotal in initiating the DevOps transformation within Ciena.
• Lowered costs on licensing and enabled scalable, unrestricted build platform capabilities by migrating legacy build systems from LSF to Mesos.
• Repurposed 300+ outdated designer systems for distributed simulation pools and remote users, employing technologies like PXE, Kickstart, DHCP, OGProject, EventDriven Microservices, and Cloud-init to efficiently manage.
• Significantly improved communication efficiency by building and deploying an R&D pager alerting system using Twilio for SMS, supporting 80+ pagers and 430 users for under $10 per month.
• Designed and implemented a Build Avoidance system utilizing Rsync to share previously built artifacts and cut build times by 95%.

Ottawa, Ontario, Canada

• Spearheaded the integration of software releases, expertly managing builds and ensuring project milestones were met with precision and efficiency.
• Developed a distributed build system leveraging over 200 idle designer desktops, cutting build times from 8 hours to just 20 minutes, significantly enhancing the designer development cycle and earning recognition for.
• Streamlined data analysis and improved operational transparency by building a suite of diagnostic and web-based tools for release metrics using Python, Postgres, PHP, and AngularJS.

Ottawa, Ontario, Canada

• Enhanced L2 Metro functionality for the 6500 platform by designing and troubleshooting features related to EMOTR and L2SS cards.
• Resolved a critical customer issue during the co-op tenure, earning a platinum award for exceptional problem-solving.
• Transitioned from a co-op position to a full-time role before completing the co-op term, demonstrating exceptional skills and dedication.

• Characterized triple junction solar cells; including their external quantum efficiency, internal quantum efficiency and dark IV curves.
• Improved the precision and efficiency of experimental data collection by designing and implementing custom electronic measurement controls.
• Explored and evaluated state-of-the-art photovoltaic power management and energy storage technologies, identifying solutions with potential for lunar development.
• Optimized energy solutions by investigating various system configurations, comparing stationary versus onboard power generation and optical concentration versus flat panel systems.
• Engineered and implemented the most promising electrical system design and controls for planetary rover power generation.

Ottawa, Ontario, Canada

• Developed and produced 600 DIY electronic soldering kits, enhancing hands-on learning experiences for children in engineering and science programs.
• Taught a wide range of STEM subjects, including biology, chemistry, physics, and engineering, to children of all ages in both French and English.
• Facilitated an inclusive, bilingual learning environment, ensuring that complex topics were accessible and enjoyable for young learners across diverse backgrounds.

Ottawa, Ontario, Canada

• Delivered exceptional customer service in a fast-paced retail environment, consistently meeting customer needs with in-depth product knowledge.
• Optimized store presentation by efficiently stocking and facing inventory, ensuring shelves were well-organized and fully stocked for maximum product visibility.
• Contributed to maintaining high standards of store cleanliness and organization, ensuring a smooth and enjoyable shopping experience for all customers.

Ottawa, Ontario, Canada

• Ensured the safety and security of the Kuwait Embassy via reliable surveillance and protection, maintaining a constant presence to prevent security breaches.
• Executed thorough security checks across multiple sites, including apartment buildings, hotels, offices, and residential properties, ensuring all locations were secure and compliant with safety protocols.
• Responded to alarm calls swiftly, investigating potential disturbances and taking immediate action to safeguard premises and resolve incidents efficiently.
• Enhanced security protocols by maintaining vigilant patrolling and reporting any suspicious activity, contributing to a safer and more secure environment across all assigned sites.

Bachelor Of Applied Science (Basc), Electrical Engineering, Graduate

Activities and Societies: • Designed and built a dynamic fold-able tracking solar array for a lunar rover

High School Diploma With A French Immersion Certificate, Business And Technology Classes

Activities and Societies: First receiver of the Alex MacDonald Memorial award for leadership, dedication, commitment, presented by Sector.