With over 15 years of diverse experience, my core competencies in leadership and problem-solving were honed in both the high-pressure environment of the United States Marine Corps and the customer-centric world of Take 5 Oil Change. At Take 5, I embraced the company's mission to deliver swift and reliable service, infusing my work with a sense of duty and a commitment to excellence that aligns with my values and the culture of the organization.In my most recent role as General Manager, I excelled in communicating with customers, diagnosing complex mechanical issues, and delivering educational opportunities to my team. My hands-on approach ensured that every service was performed to the highest standard, and my interpersonal skills helped to resolve inquiries and enhance customer satisfaction. This role leveraged my technical background in HVAC and cyber/electronic operations, while my expertise in computer hardware and repair contributed to the efficient operation.Some basic skills I have learned from MyComputerCareer Hardware and software basicsLearn the basics of hardware and softwareNetworking fundamentalsLearn the fundamentals of networkingSystems and data securityLearn about systems and data security principles, infrastructures, and practices
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Toll Equipment TechnicianCaiPort Richey, Fl, Us -
General ManagerTake 5 Oil Change -
Take 5 Oil ChangeP5 Orlando Nov 2022 - Mar 2023Communicated effectively with customers regarding their service requests. Demonstrated excellent problem solving skills while troubleshooting difficult mechanical issues. Provided estimates for labor costs associated with oil changes and other services. Updated job knowledge by participating in educational opportunities such as seminars or workshops. Inspected vehicle components such as brakes, tires, suspension systems, and steering mechanisms. Diagnosed problems with engines using computerized diagnostic equipment. Explained the services performed to customers and answered their questions regarding maintenance of their vehicles. Reviewed repair orders to ensure accuracy of information related to completed repairs. Checked fluid levels, replaced filters, and topped off fluids as necessary. Adhered to environmental policies when disposing of used motor oils and other waste materials. Verified that all documentation was complete prior to returning the vehicle to the customer. Ensured all tools were properly stored after use for safety purposes. Followed safety protocols including proper handling of hazardous materials in accordance with company regulations. Performed oil changes on vehicles according to manufacturer specifications and customer requirements. Confirmed customer satisfaction by providing a walk around inspection prior to releasing the vehicle. Maintained an organized work area that was free from hazardous materials. Completed inspections on every vehicle to check brakes, tires, and fluids.
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General ManagerTake 5 Oil Change Jan 2021 - Apr 2022United StatesGeneral manager running 2 stores in the Bradenton fl area -
Water PurificationMedipure Holdings Inc. Mar 2019 - Oct 2021United StatesReconstituted water specialist -
United States Marine CorpsUnited States Marine Corps Aug 2008 - May 2016Managed household errands and other essential duties. Displayed strong telephone etiquette, effectively handling difficult calls. Exceeded customer satisfaction by finding creative solutions to problems. Performed daily safety checks on weapons systems and equipment. Repaired malfunctioning weapons as needed to ensure proper functioning in the field. Provided guidance and advice to junior personnel regarding firearm selection, maintenance, and repair. Assisted with the development of standard operating procedures for weapon maintenance activities. Documented any issues encountered during testing or inspection processes according to established protocol. Evaluated potential vendors for supply contracts based on quality assurance criteria.
Eric Griffith Education Details
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Cybersecurity -
Everest University - TampaHeating, Air Conditioning, And Refrigeration Installation And Repair -
Cyber/Electronic Operations And Warfare
Frequently Asked Questions about Eric Griffith
What company does Eric Griffith work for?
Eric Griffith works for Cai
What is Eric Griffith's role at the current company?
Eric Griffith's current role is Toll equipment technician.
What schools did Eric Griffith attend?
Eric Griffith attended Mycomputercareer, Everest University - Tampa, Mycomputercareer.
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