Eric Grissen Email & Phone Number

Denver, Colorado, United States

• Implemented the first dedicated reservation-based screening checkpoint at Denver International Airport (DIA).
• Developed financial and throughput dashboards in Excel and Microsoft BI using SQL database queries to track all customer revenue, usage trends, and other advanced metrics to inform our engineering team of issues, and.
• Authored instructional materials for users to register in the VeriFLY app, as well as an internal training document for the VeriFLY admin portal used by our entire customer support team.
• Tracked all project costs against the allocated budget and used this data to provide cost estimates in CONOPS for future initiatives.
• Overhauled the employee screening process by integrating biometrics and enhanced weapons detection, eliminating random searches and enabling DIA to reduce onsite security by optimizing the efficacy of the screening.
• Ensured the technical stability of the checkpoint’s daily operations functioned properly while ensuring employee satisfaction.

Chantilly, VA

• Assisted in the method development and validation of fentanyl analogdrug testing in urine utilizing SPE and LC-MS/MS, for use in pain management.
• Participated in a cutting-edge Oral Fluid forensic toxicology division, employing SPE and LC-MS/MS to detect 51 drugs at <1 ng/mL concentration.
• Gained exposure and proficiency in each stage of the logistical, scientific, and medical process involved in providing accurate and reliable test results to doctors and their patients.
• Performed daily duties by preparing patient samples for testing using SPE prior to injection on the LC-MS/MS, ensuring accuracy efficiency in extraction throughout the process.
• Familiarized myself with the programming and troubleshooting of our automated ALDIII and Hamilton extraction instruments.
• Processed and extracted samples using LC-MS/MS, using Analyst to set acquisition method parameters, and MultiQuant to review the chromatography and confirm/release patient results.Notable Achievements 1) Developed.

Washington D.C. Metro Area

• Organized and assembled sample sets from blood donation program that have been a source of revenue to fund prospective research studies and normalization of reference ranges.
• Ensured the success of the Association’s largest Annual Meeting providing logistical support and coordination to members and vendors.
• Authored position statement on the Association’s recommendations for the clinical testing of environmental contaminants based on a foundation of research and collaboration with experts in the field.
• Aggregated and utilized data from competing publications to identify potential markets and optimize the content of various Association publications.

Washington D.C. Metro Area

• Developed and implemented an online Doctor-to-Patient portal that increased patient's accessibility to doctors and improved patient outcomes.
• Researched medical and economic implications of Electronic Health Record implementation, including resulting opportunities.
• Developed and edited instructionally sound webinar courses taken by health professionals to meet their continuing education requirements.
• Analyzed and selected cutting edge developments in various fields of medicine that would be featured in upcoming monthly newsletters and seminars.

Reston, VA

• Tested cutting edge, patented biometric facial recognition security software protecting hundreds of millions of people across the world and receiving the Frederick Terman Award in 2012.
• To assist in loss prevention, set up asset management software; inventoried and cataloged Daon’s assets reducing the annual loss from 30% to 5%.

Crystal City, VA

• Studied and operationalized the Franklin Covey “4 Disciplines of Execution” methodology achieving exemplary satisfaction scores exceeding the company standard by 3%.
• Developed proficient conflict resolution skills resulting in numerous glowing customer reviews for going above and beyond expectations to ensure their satisfaction and comfort.