Eric Gunrud Email & Phone Number

Frisco, Texas (remote employee)

Frisco, Texas (remote employee)

• Rebuild, update, rebrand and improve web-based training courses end-to-end to bring them up to current company standards
• Perform maintenance of multiple e-learning projects simultaneously using Lectora 19 and Adobe Captivate 2019
• Collaborate with subject matter experts and project owners to ensure e-learning content is updated and accurate
• Deliver exceptional customer service through clear and responsive communications, meeting project deadlines and exceeding client expectations. I have never missed a single project deadline in my entire 20+ year.

Frisco, Texas (remote employee)

• Developed multiple end-to-end e-learning projects simultaneously using Lectora 19 under aggressive deadlines
• Maintained and managed development of multiple e-learning projects simultaneously
• Adhered to company branding and IT policy standards during the project development lifecycle
• Consulted with Project Teams to provide expertise in identifying the most effective technology-based solution(s)
• Coordinated LMS production release of courses in compliance with SCORM e-learning standards

Calabasas, California

• Created and maintained interactive WBT and for company-wide Continuous Process Improvement methodology program
• Designed and maintained company's Continuous Improvement web site
• Provided Department Executives with web site usage statistics and reports using Omniture
• Edited video and audio of recorded Interwise training classes
• Created original graphics using Adobe Photoshop, Adobe Illustrator, and Microsoft Publisher for company-wide marketing campaigns
• Interfaced with print shops and promotional item vendors to review/resolve issues and approve proofs

Simi Valley, California

• Designed and created interactive CBT courseware that incorporated the use of animation, video, and audio
• Produced multimedia presentations used in international and government conferences
• Computed Cost Benefit Analysis (CBA), and calculated return on investment (ROI) for each e-learning project using Microsoft Excel
• Verified that development timeframes met in adherence to the departmental and client budgets
• Created storyboards and outlines based on outcome of project definition meetings
• Worked collaboratively with clients (including Executive Management) throughout the software development process

Simi Valley, California

• Designed CBT projects from conception to final release to over 55,000 employee worldwide
• Worked with subject-matter experts throughout the corporation to develop CBT content
• Facilitated project definition meetings with clients
• Originated drawings, logos, computer-generated graphics, and edited digital photographs and video footage
• Presented technical information seminars to large workgroups
• Administered training classes on Microsoft software

Simi Valley, California

• Managed a successful team of 12 pre-sale foreclosure mortgage professionals
• Communicated directly with customers and bank attorneys on a daily basis
• Delivered award-winning customer service. I was recognized as the company's 1996 Employee of the Year for my exceptional internal and external customer service.

Ba, Multimedia; Computer Animation

Graduated cum laude with departmental honors

Certification, Multimedia:Computer Animation

As, Administration Of Justice: Law Enforcement

Administration Of Justice: Corrections