Eric H. Email & Phone Number

United States

I manage corporate and private events for the Thyen-Clark Cultural Center, a 60,000 sq.ft. Jasper Community Arts facility housing an event atrium, 3 art galleries, small theatre, and art workshops. Contract negotiation is a critical portion of the role as I design the contract based upon the client’s rental needs which results in income generation. I also manage and direct the City of Jasper’s largest community event, the Chalk Walk Art Festival, a 20 year old staple, family-friendly event for the community.

United States

I served as the Train Depot Agent for the Spirit of Jasper historic train where I built relationships with the general public on the dinner train by sharing information regarding the history of the train and depot and the local community during each train excursion through the local southern Indiana area. I also coordinated community volunteers to assist the passengers during each train excursion, as well as prepped the train for each trip to assure the proper operation of all train functions for the comfort and well-being of all passengers. I also coordinated and setup meeting and event space at the train depot for various companies and individuals who utilized the depot venue for corporate meetings, parties, showers, and other such gatherings.

United States

Acting as Market Salesperson, I built relationships with customers by communicating with them about general current topics and learning about their likes and dislikes in the produce stand offerings while assisting customers with their flower, produce, and fall decor selections. Product knowledge was important to able to offer the customer appropriate help where they have need (i.e. selecting flowers/plants best suited to their home surroundings and location, helping the customer in choosing produce they’ll find appealing based on their tastes, and assisting the customer with fall decor using the information they shared regarding the need they have for home fall decorating, etc.)

Ferdinand, Indiana

My responsibilities as Instructional Assistant included assisting teachers with grading of student assignments and data entry of scores into the teacher's electronic grade book, as well as general classroom assistance during instruction. I also maintained focused attention with students needing addition assistance with reading, understanding, and comprehending testing and homework material. In addition, I assisted students with learning disabilities during multiple in-class assignments, homework, and exams. On a few occasions, I also acted as teacher during teacher's absence, meetings, and work with other student groups.

Ferdinand, Indiana

Utilizing my management and organization skills, I implemented various lesson plans as directed by elementary school, middle school, and high school teachers. I assisted students with tasks related to all subject matters, administer exams, assign homework, and grade work completed. Incorporating my interpersonal skills allowed me to successfully assist students where needed and at their own grade level and maturity level.

Ferdinand, Indiana, United States

I helped develop the inaugural recruitment program for Solutions by Hamiltons recruiting services, which included building relationships with clients, gathering detailed roles and responsibilities of client open positions, understanding the client staffing needs, sourcing online resume databases for qualified candidates, phone screening candidates, and rating candidates based upon client requirements. I then shared findings with the client, working together to determine top candidates to interview and scheduled in person candidate interviews. I discussed post interview findings with the client, determining which candidate was most fitting to the client’s culture and needs. Finally, I extended the offer to the selected candidate, worked with the candidate and client on the acceptance procedure and timeline, and scheduled start date determined by both the client needs and candidate availability. In follow up to the hiring process, I contacted the candidate 4 weeks after his/her start date to learn about the onboarding experience and if the job was meeting the candidate’s expectations. I shared my findings with the client and inquired if the candidate was meeting the client’s expectations, as well.

Jasper, In

I managed the functions of five active physician practice offices and medical entities owned and operated by the hospital, including marketing, public/patient/customer relations, personnel management, financial management, and process improvements. Important to the role was to ensure appropriate personnel were hired for specific roles in order to assure a smooth running medical practice operation. This included sourcing and screening applicants, interviewing candidates, on-boarding to the organization and facility, and addressing performance issues with action plans. I also worked very closely with executive management on numerous business development efforts to increase the organization’s community footprint.

United States

Promoted from Associate Director to Director, I focused intently on successfully marketing brand and fundraising initiatives to various key constituents. Included in the scope of duties was administering operations within the scope of organizational income development and community services policies and procedures with attention to cost containment. I recruited, supervised and directed the activities of a team of professionals who built relationships and coordinated the efforts of a grass roots organization of several hundred volunteers throughout an 18 county territory. Through marketing and financial analysis I strategically planned for growth of the geographic area, working with financial income history, economic impact, current income, market trends in the nonprofit sector and constituent teams and staff to realize the fruition of such planning with a responsibility for over $1million in income annually. Such plans required successful target marketing and relationship building with numerous major business constituents, volunteers and third party vendors, forming partnerships to benefit all parties. In the summer of 2009, I was also instrumental in spearheading the consolidation of two local offices into one centralized office for more effective operations and financial accountability for the organization, resulting in over $100K in operational savings to the organization.

United States

Upon promotion, I continued my brand marketing and relationship building with volunteers, donors, and staff, further building on strong relationships and expanding my reach to the target market that positively affected the mission of the organization. I was assistant administrator to a two office, 13 county market whereby I was able to more directly affect the results of the various American Cancer Society programs utilizing additional services through a wider range of volunteer, donor, and staff resources, planning of programs, and directing of such initiatives. My primary focus continued to be the Jasper, Indiana Area Service Center with additional focus assisting the Area Executive Director in all management areas necessary. Such additional responsibilities included working more directly with seven additional staff members, therefore working with a total staff of 11. This additional responsibility included interviewing and recruiting staff, addressing issues that affect the staff, events, donors, volunteers, and income and afforded me the opportunity to professionally and appropriately manage such to the benefit of the organization’s brand and income development. An additional accomplishment within this role was the reduction of operating costs through appropriate marketing and event management and a focused attention on office administration.

United States

A vital ingredient to the role of Area Manager was relationship building with the target market of volunteers, donors, and staff. Through contact with volunteers in a 6 county area and the assistance of American Cancer Society staff, I was able to involve these volunteers in the operations of income development through fundraising. Crucial to the success of such a role was building strong relationships with appropriate volunteers and community leaders, as well as interviewing and hiring critical staff and being able to depend upon those relationships to assist in the raising of funds and assisting in brand marketing. High profile event management within this role included six Relay For Life events and the area-wide Daffodil Days event, all of which involved managing several hundred volunteers and staff, with responsibility for over $500,000 in annual fundraising income. I was also able to involve companies in the organization’s mission through a program known as Workplace Solutions whereby I was able to market free services and products to companies from the American Cancer Society. I was also responsible for management and performance evaluations of a small, full time staff. Supervision of all functions of a business office, including management of a $100,000 area budget, approval of all expenditures, and the smooth operation of a public office serving a six county area was a key component of the role of the Area Manager.

Designing and creating marketing and brand campaigns as Marketing Manager for Tierra International, LLC included responsibility for all company publications, including an extensive 97 page product catalog, promotional brochures, and product data sheets for imported products and accessories. Tierra’s retail internet site and dealer internet site were directed and managed within the role of Marketing Manager as well, with importance aimed at content, visual attractiveness, image, and functional navigation. I also designed and implemented broadcast e-mail marketing campaigns requiring careful attention to product functionality, features and benefits. In addition, I created various advertisements to be placed within industry trade publications and managed all company media relations. Furthermore, I directed all company industry trade shows, involving selection of shows to attend based upon potential revenue and consumer feedback, scheduling of such shows, selection of product to display, attendance at all shows including set up and tear down of product and displays, and being the lead contact at such trade shows. Further responsibilities included handling public relations, composing and placing press releases and making new product recommendations as part of the product development team. Within my additional role as Special Accounts Sales Manager, I built relationships with and sold product to large mail order and internet accounts.

Responsibilities as the hospital's Marketing Manager included development, implementation, and evaluation of all marketing endeavors for the general hospital, physician practices, and various hospital departments and services in order to promote a positive brand image to the community. Additional tasks as the Marketing Manager included performing market research and analysis of various hospital services; development and implementation of advertising campaigns for the general hospital, as well as for hospital physician practices; evaluation of market trends and community needs in an effort to remain competitive in the healthcare market; creative development of brochures, flyers, and other printed material in an effort to market hospital programs and services to the community; development of media and vendor relationships; production of electronic media such as press releases and advertisements to share with the community through news, radio, and television media; and major event coordination and implementation.

Promoted from Guest Relations Coordinator, I managed all facets of Corporate Guest Relations including responsibility for the company-wide tour program, corporate event and meeting program, corporate promotional merchandise program, and recruitment and supervision of the Guest Relations team. Management of the corporate tour program required support of company image, brand, and key messages according to corporate and/or business unit goals, as well as active team direction regarding process improvements, business etiquette, and budgets. Excellent organizational skills, communication skills, the ability to work with all levels of an organization, and attention to detail were necessary ingredients for success within the company tour program. I also planned, supported, and implemented high profile corporate meetings and events complimenting the brand image of the company. Directing the corporate promotional merchandise program entailed working closely with an external promotional products agency in meeting all quality requirements and deadlines and knowledge of the proper utilization of the company logo on all such items in order to positively impact corporate image. As Guest Relations Manager, I recruited top talent to the Guest Relations team, supervised the team's daily activities, provided performance feedback, maintained open lines of communication, and assisted in employee career development. Event management, sales, marketing, and design skills were a must in the successful direction and promotion of the company brand/image through all means; the tour program, the event and meeting program, promotional merchandise program, and related outside activities that reflected upon the company.

Tour program coordination for Kimball International involved working as a team with all levels of the organization, from the Chief Executive Officer to manufacturing floor personnel. Job duties included portraying a high corporate image through face-to-face contact with visitors from across the world within Kimball International's corporate tour program. Responsibilities of each project included coordination of tour itineraries, facility schedules, corporate guests, corporate/commercial flight schedules, and corporate image presentations. Creating a successful client visitation of Kimball International's corporate headquarters and various business unit facilities required excellent public relations skills, interpersonal skills, oral/written communication skills, presentation/public speaking skills, organizational skills, business etiquette, and attention to detail. Other responsibilities within the Guest Services group included creation of graphic presentations using Microsoft Office Suite, development of the corporate promotional merchandise program, and internal communication via written newsletter articles and intranet web-site administration and direction.

Communication with customers across the country via telephone inquiries concerning product, lead-time, and order status while building client relations was the daily responsibility of the Sales Coordinator. Coordinating production, ship dates, and delivery of product according to the needs and requirements of the customer was the means by which to build such relationships. Impeccable follow-up skills were a necessity within this position due to the number of requests received daily from each customer.