Eric Hager Email & Phone Number

Greenville, Sc, Us

Greenville, South Carolina, United States

Greenville, South Carolina Area

Schaumburg, Illinois

• Working with a variety of global, enterprise level clients in a multitude of industries• Requirements gathering, planning, designing and implementing new SharePoint environments• Troubleshooting issues in clients' existing 2007, 2010 and 2013 environments• Administration of Microsoft Office SharePoint Server 2007, SharePoint Server 2010 and SharePoint Server 2013• Web application planning and configuration• Service Application creation and configuration• Search – content sources, crawls, Enterprise Search Centers• Synchronization across multiple domains• Office Web Apps 2013 farm design, planning and implementation• Workflow Manager setup and configuration• Internal process refinement and automation

Greenville, South Carolina Area

• Maintained AMEC’s enterprise SharePoint environment consisting of datacenters in the United States, Canada, Asia Pacific and the United Kingdom• Designed 2013 SharePoint environment for the UK datacenter• Configured 2013 SharePoint environments in Asia Pacific and the UK• Interfaced with Management, Business Analysts, Developers and Support Team on a daily basis• Deployed custom solutions to AMEC’s 2007, 2010 and 2013 SharePoint environments• Scheduled maintenance and patches to be applied to servers on a monthly basis• Migrated Asia Pacific SharePoint environment from 2010 to 2013

Savannah, Georgia Area

• Responsible for configuring, updating, maintaining and administration of the organization’s SharePoint farm in a virtual VMware environment• Managed the college’s public website hosted in a LAMP environment• Successfully communicated between customers and content managers to achieve common goals• Trained content managers how to use our proprietary CMS to update their division’s content pages• Developed InfoPath forms and web services in C#.NET to handle specific business processes such as purchase requisitions, first alerts, KMS access requests, student withdrawal forms, transfer of inventory/surplus forms, Banner access requests, accounts payable and graduation applications• Successfully migrated MOSS 2007 environment to SharePoint Server 2010 using database attach method• Configured Service Applications such as User Profile Service, Search Service, Excel Services, Secure Store Service, etc.• Monitored SharePoint performance through Central Administration Reporting• Implemented computer based training system utilizing Camtasia Studio tutorial software in conjunction with the SharePoint Learning Kit• Managed the college’s Digital Signage system using Cisco Digital Media Manager server and Media Players

Greenville, South Carolina Area

• Analyzed customers’ basic computer issues and fixed hardware and software problems• Installed and configured new software and hardware on customers’ computers• Trained customers how to use certain software installed on their PC, such as Microsoft Office 2007/2010 • Installed antivirus and antimalware software and completed scans to diagnose infected systems• Advised customers on various hardware and software purchases

Greenville, South Carolina Area

Greenville County School District PC Refresh Project• Replaced over 300 outdated PC's in the Greenville County School District with newer PC's• Helped troubleshoot and resolve software, hardware, and network connectivity issues for the new PC's• Trained teachers how to use their new PC's • Communicated between MDI and Greenville County School employees in order to successfully meet deadlines and complete the project

Greenville, South Carolina Area

RBC Insurance Laptop Rollout Project• Led a team of 6 analysts to customize and distribute 400 Lenovo T-60 laptops to RBC Insurance agents located in the Southeast U.S. in a 30 day time frame• Helped develop hard drive image including a Windows XP OS to ensure the consistency of all the agents’ laptops• Installed and configured the necessary software on the individual agents’ T-60 laptops• Transferred data from agents’ original Lenovo T-42 laptops to their new T-60's using PC-Linq data transfer software• Helped to configure homegrown internal applications for individual end users• Performed troubleshooting for network connectivity for wireless, analog, and broadband Internet connections• Trained new employees in the procedures for the Refresh Project• Helped train agents how to use their new product• Dealt with personnel issues

Master Of Science - Ms, Computer Science

Bachelor Of Science (B.S.), Computer Science

Associate'S Degree, Industrial Technology