Eric Haight Email & Phone Number

Satellite Beach, Fl, Us

North America

Florida, United States

Promoted to fulfill a broad range of Safety and training functions, including recruiting and new hire on boarding. Ensured legal compliance with Federal, State and OSHA regulations. Ensured activities and safety practices are in compliance with parameters outlined by client’s standards and specifications along with OSHA requirements. Oversaw all activities with internal/external customers for projects activities. Directed and Coordinated schedules of contractor crews for clients scope of work. Managed workload and guided decision making on utilizing company assets. Resolved customer raised issues and concerns. Established solid and trusting partnerships through exceptional relationship-building skills; utilizing positive energy and interpersonal abilities to secure employee and management trust. Assessed and implemented safety training field programs for new hires and recurrent training. Responsible for conducting safety audits to ensure that proper PPE, OSHA guidelines and company and client standards were being followed. Motivated and development of employees and contractors to ensure a safe, effective and productive workforce. Investigated any and all incidents for risk identification and produced incident reports and additional training to assist in the prevention of future incidents.

Development of procedures, production and communication requirements to meet client’s needs. Directed talent acquisition, performance evaluations and special projects. Worked with senior management to generate streamlined, efficient operations and achieve corporate objectives. Developing and implementing company-wide policies and procedures to establish standardization and drive staff compliance. Monitoring expenditures including payroll and possible future expenses to ensure that original budget guidelines are meet. Audited operations and compliance to client standards. Provided weekly progress presentations to corporate and client’s upper management.

Development and implementation of new hire training program for customer service and ramp agents. Safety audits conducted on a monthly bases to ensure that all company, OSHA and FAA safety regulations were followed. Experienced with incident investigation and risk identification. Conducted station audits for company operation guidelines and FAA regulations. Resolved escalated customer service issues and concerns. Conducted realtime training classes on airport tarmacs in all weather conditions to provide realistic expectations for new hires. Conducted detailed analysis of company’s safety and emergency response programs. Assisted in redevelopment of company’s Emergency Response program. Emergency response action planing and training of team leads. Conducted annual full scale Emergency response training events for both company and client personal. Coordinated Emergency response on two major aircraft accents.