Eric Halgren Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Bothell, Washington, United States

Responsible for building systems to organize, communicate, track, and manage the process of molecular identification, pharmaceutical testing, production, and manufacturing.-Created the framework for project tracking and communication (primarily with Smartsheets). -Aligning and maintaining projects details and documentation that is required by the FDA, lawyers, and government agencies. -Created the dashboard for the CEO, internal teams and business partners to have real time updates and status for all of the current, and completed projects and stages of development.

Seattle, Washington, United States

Managed Amazon Just Walk Out technology testing labs. End-to-end ownership of operations and testing of new computer vision and machine learning technology for an innovative shopping experience. Led lab technicians, QA’s, and contractors while working cross functionally with tech (hardware engineering and data scientists) and non-tech (PM’s, 3rd party contracts, Product Managers) teams. Developed and executed data collection/analysis, evaluation, and testing integration of network, hardware and software infrastructure. (Asana, Tableau, Excel, Microsoft Projects).Managing lab operations that drives all new pieces of technology across Amazons physical stores portfolio resulting in 200+ launches per year. Developed, implemented, and scaled an intake and sprint planning process to sustain structure, improve user experience, and increase test request efficiency by over 20%. Scrum Master for JWO Lab testing: Managed a complex schedule of testing requests and priorities to ensure multiple stakeholders were able to collect data without being impacted by one another in a way that would effect test results.Defined program requirements and used data and metrics to determine improvements for labs and stores.Experience managing testing and launches of consumer hardware and software.Managed equipment logistics for the labs which were constantly being updated and renovated.Created project trackers, team calls, and cadences for all project launches and statuses.

Seattle, Washington, United States

First Amazon Go manager, in charge of developing and establishing operational processes, customer service strategy, and testing technology. Responsible for building revenue, volumes, data analysis, customer/employee satisfaction, and KPI’s goals and plans while working with distributors, brand managers, senior leadership, and tech teams. Requiring constant change management and training in system and operational processes.

Seattle, Washington, United States

Launched and operated the first delivery stations in LA, Orange County, and Seattle. Set up and ran the first Amazon Flex delivery station. Managed the team, and performance of the station and customer satisfaction. Engaged with Customer Service, Driver/DSP teams, and the station staff to solve problems for customers.

Buena Park, California, United States

First shift manager for Amazon logistics. I helped launch the first 5 AMZL sites and managed the one in Buena Park California. I helped establish process for the communication between drivers, dispatch, customer service, and customers.

Kennewick, Washington, United States

Kennewick, Washington, United States

Kennewick, Washington, United States

Certificate, Bia / Data Analysis / Data Science

Bachelor'S Degree, Psychology

Activities and Societies: Deans list