Eric Hall Email & Phone Number

Louisville, Kentucky, United States

I'm responsible for all commercial activities for North & South America including prospecting new resellers, building relationships, bolstering sales activities, marketing collaboration, training events, expos, demonstrating our software, and growing market share.

Shepherd, teach, and love our members. At small churches pastors wear a lot of hats. I have the priveledge of leading our Biblical Counseling, our Missions efforts, and our focus on building families passionate for Jesus.

New Albany, Indiana

I help seniors make the most out of their retirement. Whether it's medicare education, life insurance, annuities, long term care, or financial advise... I'm glad to help.

I hired, trained, and coached a team of client managers responsible for retention and seeking to build mutually profitable relationships for business owners.

I help protect business owners by discussing what makes Heartland the best company to trust with their hard earned money!

My role is to recruit Sales Representatives (Relationship Managers) for Heartland Payment Systems for select areas around the USA.

Answered phone calls from business owners, managers, and sales managers regarding credit card terminals, account information, and various industry products.Completed new hire training one week early to jump on phones and help team outOffered several process improvement ideas to improve merchant satisfactionReceived Trailblazer award at 2010 Summit

Managed phone reps, team leads, and specialists to achieve team and individual goals. Communicated and held associates responsible for company expectations, policies, and procedures. Coached and developed 13-18 associates to exceed department and personal goals. Monitored calls for quality assurance with a focus on improving technical and customer service.

Created training procedures for several positions from scratch. My training materials were used for new hire training, refresher trainings, and business continuity. Trained new employees and led refresher trainings. Analyzed, monitored, and improved procedures for the Exceptions Processing Department. Assisted management with monitoring chargeback reversal.

Trained and familiarized national and regional merchants with their credit card terminals. Retained working knowledge of all terminals supported by our company.Trained new employeesManaged special project team to meet deadlines for high profile companyAnalyzed project reports daily to adjust outbound call schedule and report project statusReceived.

Contacted library patrons for libraries nation wide with the intention of collecting overdue materials and/or fees. Gently and courteously advised the debtor concerning their account with the library. Input account data and debtor remarks using customer specific software to update the account with quality assurance.Made calls at a rate of 40+ per.

Operated and managed a successful photo lab while working in cooperation with host store to provide customers with quality photo processing and printing. Performed routine upkeep and trouble shooting maintenance on processor and other lab equipment. Treated patrons, host store associates, and lab employees like they are guests in my home. Met hourly.

Welcomed and established relationships with 5-12 male campers each week, ages 8-18.Played, watched over, led, counseled, slept, and ate with campers in my cabinLed small group discussions over specific Biblical themes and applications

Took customer orders for one-hour photo services. Prepared, processed, edited, and printed photographs. Sold cameras, equipment, and film to customers. - Trained new employees

Assisted customers in locating and choosing products. Answered questions about products. Stocked and maintained shelves. Analyzed department for correct pricing and quantities. Created new displays and completed various projects. Completed special orders for various customers.Trained new employees

Flipped the wax/played the tunes.

Bachelor’S Degree, Theology/Theological Studies

Aa, Biblical Studies, Creative Writing

Activities and Societies: Student Activities, Baseball, Student Ministries