Eric Hatton Email & Phone Number

Atlanta, Ga, Us

Auburn Hills, Michigan, Us

Atlanta, Ga, Us

• Prioritizes conflicting needs; handles matter expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures• Provide comprehensive administrative support to the Vice President of Success including proactive calendar management, meeting management, and overall coordination and communication. • Meeting management for leadership-level meetings including scheduling, compiling agendas, and documents, disseminating materials, meeting minutes, and tracking action items to completion.• Partner with assigned customer and Data Services team on data conversion process; proactively review and respond to customer-reported data migration-related issues and identify recurring issues by source system for resolution.• Create and maintain customer specific, data migration playbooks that will inform the outcome of system migrations• Participate in improvement projects to increase the efficiency of existing SOPs, incorporate new methods or analytics and solve problems when confronted with new analytical challenges.• Supports required processes, use documentations, product testing's, product trouble shootings, product upgrades, and report developments.• Creates new or updates existing documentation in accordance with established corporate and/or project-specific standards.• Provide training and workflow adoption support to end users in accordance with position business workflows.• Create, compile, and edit meeting materials (Word, Excel) including presentation materials in PowerPoint, with special attention to formatting, consistency, and accuracy. • Conduct training to prepare the customer for their role in the data migration activities.• Responsible for the implementation of new clients with a medium to high level of complexity, new products and/or new payer partners while maintaining thorough documentation of customer interactions, tasks completed, project status, and action items.

Atlanta, Ga, Us

• Increased on boarding process which included effectively verifying paperwork, updating I-9, E verifications and submitting online investigation requests for new employee background checks.• Implemented disciplinary action policies which tracked employee performances throughout their employment to ensure they were properly coached for success. • Responsible for Vender Management Systems: such as Field Glass, Vector, Novatime, IQN Navigator and Beeline.• Partnered with operations to provide direction and guidance regarding policies and procedures in order to keep management informed of HR developments that may impact effectiveness. • Acted as the primary point of contact between the agency and on-site operations team, building rapport, establishing effective means of communication and setting proper expectations • Effectively managed timelines and expectations on recruitment for 10 - 15 hiring companies.• Responsible for HR Metrics to measure performance and upkeeping of job posting on internal as well as external job boards. • Acted as liaison between agency and associates by verifying and reviewing payroll, separations, track leave programs, FMLA and workers compensation processing to ensure a solid organizational structure• Conducted Quality observation to ensure that all employees are following OSHA safety procedures

Indianapolis, Indiana, Us

• Overseed HR functions, which include, recruitment and contracting of staff; compensation and benefits administration; employee safety, welfare, wellness and health; employee services and counseling.• Processed weekly payroll accurately and timely to include: inputting employees’ schedules in Kronos, updating vacation/sick calendar, reviewing payroll prior to run, running payroll, and stuffing and distributing checks to employees.• Coordinated pre-employment tests and background checks and conduct orientation of new employees to the organization.• Prepared paperwork needed to create new employee files, input new employees on payroll system, and maintain employee file records in an up-to-date manger by handling changes in employee status and/or data promptly and accurately.• Overseed and ensured adherence to worker’s compensation requirements, including that claim documentation is completed and provided to insurer and management timely and accurately and monitoring of all active claims and keeping in touch with employees if unable to bring back on light duty.• Conducted full onboarding flow up to and including New Hire Orientation and coordinating arrangements for candidate’s first day of employment

East Point, Georgia, Us

• Utilized budgeting strategies, controlling costs and keeping track of the organizations financials in order to successfully implement cost-benefit analysis to improve efficiency. • Actively studied business forecasts, sales reports and financial statements to find ways to maximize results and effectively enhance the organizational growth. • Gained 100% average on annual organizations purchasing audit by inventorying previous and recent product purchases and supplies to ensure financial funds were being used appropriately. • Lead and implement enrollment campaigns for new students, including engagement in local marketing initiatives, demographic analysis, coordination with local/regional communications specialists.• Selected to reconstruct professional development for schoolteachers by actively participating in the Professional Development Innovators’ Grant committee, facilitating training sessions, and assessing program effectiveness. • Works with Human Resources, recruits, screens, and interviews candidates. Approves new hires, recommends terminations, manages and monitors all discipline, attendance, and job performance.• Oversee and managed the Maintenance Manager and all related activities to achieve total compliance with the initiatives of the State Maintenance Manger• Demonstrated the ability to organize, operate and assume the risk of running a business with a focus on marketing and customer service.

Alpharetta, Georgia, Us

Thrived as the point of contact for sales teams through scheduling and other operational needs, monitoring retail sales to ensure projects were delivered within set parameters and presenting district performance data.• Selected as Diversity and Inclusion Ambassador to facilitate discussions and activities around cultural identities and maintain a safe and welcoming environment for all cultural demographics throughout the company.• Earned senior leadership praise for accurately completing more than 90% of customer escalations in a timely manner and following up to ensure completion and customer satisfaction.