Responsible for operationalizing the Alliance requirements throughout Charter’s customer facing organization with a focus on all Sales Channels, Marketing, PR and any external events where Charter and Alliance partners are involved. Focused on building/developing programs and initiatives that align with Charter’s mission to provide superior products and services within the Alliance framework.

Oversee and direct sales team strategies and execution for Samsung Handsets and mobile enhancement products across all sales channels for Sprint and associated brands, including Boost. Develop and implement revenue generating initiatives, establish high-level relationships, implement training strategies, and execute go-to-market launches. Collaborate with executive leadership on quarterly business reviews, sales incentive development, and national consumer promotion incentives.• Accelerate growth in annual sales revenue from mobile handset sales; partner with 3rd party distributors and incentivize them on selling products to enterprise and consumer clients. • Increase mobile enhancement revenue sales by identifying innovative opportunities to capitalize on new distribution avenues, ecommerce, and retail channels.• Transform methodology from subsidized sales model to a sustainable installment billing model; craft and implement holistic sales strategy to enable consumers the opportunity to purchase device as a service. • Develop 3rd party training strategies to ensure products are top of mind for 150+ clients to sell to consumers.• Implement innovative go-to-market launch strategy; establish vendor partnerships and transform mindset to “be a gamer” everywhere; forecasting a significant increase in revenue due to new demographic shift.• Increase Boost market share by improving product roadmap and implementing full ownership mentality.

Led team of sales professionals promoting and selling BlackBerry products and services to Fortune 100 organizations. Developed and maintained key relationships with Enterprise and Carrier Senior sales accounts and diverse industry leaders. Identified mobile computing business needs and crafted joint sales strategies to meet and exceed client expectations and goals.• Achieved 100% retention of top performers throughout 7 workforce reductions by creating a motivated sales environment and winning culture focused on service, product knowledge, and solution delivery.• Maintained carrier revenue stream by renegotiating NOC (Network Operations Center) service contract terms.• Spearheaded client retention efforts and achieved 83% retention rate; met with 100+ key clients to showcase company and product stability throughout increased competitive landscape.• Facilitated in-store training to enhance utilization and understanding of product and service features and benefits. • Clients include, but not limited to, San Francisco Bart (regional transit), Colorado Governor’s Office, Koch Industries (corporate security), Newmont Mining, Great West Life, and United Airlines.

Oversaw operations and sales efforts for 7 company owned wireless retail locations with 412 sub-agent locations spanning across 11 states. Managed team of 120 sales professionals accountable for driving revenue and increasing business generation. Designed and executed sales strategies and programs that drove new product and service revenues. Oversaw 3rd party distribution efforts as well as marketing, contract negotiations, sales development, forecasting, and development of growth initiatives.• Established 300+ national distribution partnerships in under 2 years for VoiceStream, Verizon, AT&T, and Nextel Wireless.• Transformed over 50 underperforming locations in under 18 months turned negative operating revenue to positive.• Streamlined team of 120 direct reports by implementing innovative management structure and reduced headcount to improve productivity, increase efficiencies, and enhance expertise in workflow activities.

• Spearheaded launch of inaugural and secondary retail store operations; organized, planned, and executed openings with success resulting in directing efforts for an additional 51 store launches spanning career.• Drafted enterprise-wide Retail Operations Manual; conducted research, utilized internal and external resources, and documented best practices to complete manual in under 4 months, 2 months ahead of schedule.