Eric Hays

Eric Hays Email and Phone Number

Technical Leader for Systems and Cloud Engineering @ Mastercard
Einsteinring 35 85609 Aschheim, München
Eric Hays's Location
Ballwin, Missouri, United States, United States
Eric Hays's Contact Details
About Eric Hays

An information technology professional with 24 years of extensive experience in architecting systems, data centers, and cloud computing environments. Provides technical direction for teams via architectural design and concise roadmaps with a passion for reducing technical debt and churn. My specialties include technology road mapping, system architecture, cloud computing, Kubernetes, terraform, system troubleshooting, scripting, and automation implementations. Readily and easily adapts to newtechnologies. Equipped with excellent analytical, problem-solving, and leadership aptitude. Fully committed to continuous improvement accentuated by professional excellence.

Eric Hays's Current Company Details
Mastercard

Mastercard

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Technical Leader for Systems and Cloud Engineering
Einsteinring 35 85609 Aschheim, München
Website:
mastercard.us
Company phone:
1800 689 562
Eric Hays Work Experience Details
  • Mastercard
    Lead Platform Architect
    Mastercard Dec 2024 - Present
    Purchase, Ny, Us
  • Experis
    Contractor
    Experis Jun 2024 - Dec 2024
    Milwaukee, Wi, Us
    Working at Mastercard as a Senior Platform Architect
  • Riot Games
    Systems Engineer Iii - Tech Lead At Riot Games
    Riot Games Apr 2021 - Jan 2024
    Los Angeles, Ca, Us
    ● Led the design, implementation, and maintenance of cloud infrastructure solutions.● Created and managed the technological roadmap and detailed SLA’s for the Cloud Operations team of 15 middle to senior engineers.● Decreased workload by 80% and maintained a 99.99% uptime by creating a technical roadmap to eliminate, replace, or rebuild aging and unsupported products within 36 months.● Replaced artifact repository downtime and support by 50% and increased code deployment efficiency by as much as 60% by proposing a new design for a CI/CD pipeline solution.● Saved over $10M in six months by creating an architecture
  • Riot Games
    Systems Engineer Ii At Riot Games
    Riot Games Apr 2019 - Apr 2021
    Los Angeles, Ca, Us
    ● Planned and managed new infrastructure components, including servers, storage, and networking equipment.● Reduced deployment time by 75% in deploying 10 datacenters worldwide supporting more than 20M players with virtually zero need to modify the design.● Reduced deployment time of a game server data center by 85% using a specially designed automation system.
  • Riot Games
    Systems Engineer
    Riot Games Apr 2017 - Apr 2019
    Los Angeles, Ca, Us
    ● Installed, configured, and deployed hardware and software components, ensuring proper integration and function.● Reduced hardware outages by 80% after 12 months by engineering a solution to deploy a distributed Nagios system, which allowed for a complete redeployment of the global monitoring system in 15 minutes.● Deployed seven datacenters to full production usage supporting over 10M players worldwide.● Overhauled 10 data centers supporting over 50M players worldwide with little to no player impact.● Reduced an issue backlog by over 80% (to single digits) via automation and documentation.
  • Riot Games
    Senior Linux Systems Admin
    Riot Games Dec 2011 - Apr 2017
    Los Angeles, Ca, Us
    ● Oversaw the design, implementation, maintenance, and support of Linux-based systems.● Created Chef recipes for Linux central authentication using Windows AD and deployed in 1K servers worldwide.● Decreased lag by 15% and increased server capacity by 10% via leading a thorough investigation.
  • Brown Shoe Company
    Sr Technical Architecture Specialist
    Brown Shoe Company Apr 2011 - Dec 2011
    St. Louis, Missouri, Us
    ● Led and monitored architectural initiatives and guided the implementation of strategic technology solutions.● Re-engineered WebSphere 6.1 JDBC and JVM configurations to correct misconfigurations from an incorrect install.● Increased work productivity 25% by upgrading software and setting up new volume formatting, which replaced “hard” partitioned drives.
  • Tek Systems (Placed At Boeing)
    Unix Systems Admin
    Tek Systems (Placed At Boeing) Apr 2010 - Apr 2011
    Hanover, Md, Us
    ● Set up, configured, managed, and maintained Unix servers running Sun Solaris; managed backup systems.● Co-designed, set up, and installed a new datacenter.● Note: This was a classified Secret environment, so I cannot divulge more information.
  • Syllogisteks
    Contractor (Placed At Mastercard)
    Syllogisteks May 2006 - Dec 2009
    Chesterfield, Mo, Us
    MasterCard Senior Web Administrator● Set up, configured, and maintained web services using WebSphere 4, 5, 5.1, 6.0, and 6.1, Apache, iPlanet, and Weblogic in a multi-tiered environment supporting Solaris, HPUX, AIX, and Windows.● Monitored web server performance and resource utilization by identifying and resolving performance bottlenecks.● Upgraded the WebSphere 4 server with IHS front end to a WebSphere 5.1 server with Apache front-end.● Reduced downtime from 88% uptime to 99.999% uptime by leading a team in migrating server deployments to newer hardware.● Reduced the process in Vanity URLs by over 87% via automation to speed up and smooth out deployments.Lead Web Administrator● Monitored managing, maintaining, and optimizing web servers, applications, and related services.● Led a server technical refresh, moving application servers running in WebSphere, Apache CGI, Netscape, and Weblogic from old, degraded Sun Microsystems to newer Fujitsu and AIX hardware.● Set up a web environment to support MasterCard’s Google Earth, Application Portfolio Management, Secure File Push, Enterprise Analytics, GEM Software projects.
  • Savvis
    Unix Hosting Tac
    Savvis Oct 2004 - Jun 2006
    Monroe, La, Us
    ● Supported, maintained, and repaired more than 3.5K Unix and Linux Servers for the country’s largest network and hosting company using Apache, iPlanet, Oracle, Veritas, MySQL, WebLogic, SiteMinder, and NetBackup.● Changed, added, and deleted firewalls, load balancers, and failover policies using Inkra rack management.● Maintained and supported the mailing system used by Savvis and over 500 other mail clients.● Set up rules and policies in BigIP Systems to allow traffic in and out of the Savvis network.
  • Nci Information Systems, Inc.
    Software Evaluation Engineer (Us Trans Comm Scott Air Base)
    Nci Information Systems, Inc. May 2005 - May 2006
    Reston, Va, Us
    ● Conducted testing with various installed OSs on multiple platforms, including setting up OS and software, security reviews, usage documentation, and training.● Tested Sun StorEdge on a secure Unix platform, Solaris 10 and Solaris Zones, QMail w/Spam Assassin, SunRay w/Solaris Java, KDE, Windows Desktops, MS SharePoint 2003, Project Server 2003, and SQL 2000.● Tested, installed, and set up Oracle RAC, including migrating current Oracle instances to the RAC environment.● Tested, configured, managed, and maintained RSA SecurID Servers.● Classified Top Secret, so details must remain vague.-- All Testing was done from a bare metal server in which I had to install a variety of OS’s to test software on multiple platforms. Testing included setup of Os, Software, security reviews, documentation on usage, and training.
  • Metrotix
    Systems Administrator
    Metrotix Nov 1998 - Oct 2004
    ● Installed Solaris 8 on newly purchased Sun Solaris servers.● Installed and managed free BSD and Redhat Linux servers.● Installed Win2K with MS SQL On newly purchased Servers.● Rebuilt Network from ground up using Linux and Cisco routers to join and route between 5 different Internal and external networks.● Setup and Installed ISDN WAN.● Used annex terminal servers to connect outside (serial based) WAN to our internal TCP/IP based network.● Configured, setup and used MultiTech Multiplexers and Modems to work within our Wide Area Serial Network● Installed and configured Internal Linux router to connect 2 networks.● Wrote reports in the UNIX env. Using AWK and shell scripts.● Automated backups using cron and ufsdump/ufsrestore including automated shutdown and startup of selected software that was being backed up.● Installed serial printers using Annex terminal servers on Sun Solaris servers● Helped create and implement dynamic web site (www.metrotix.com) with real time credit card transactions. Written using ASP with VB and J script.● IT PC help desk for company personnel.
  • Asynchrony Solutions, Inc.
    Senior Project Manager
    Asynchrony Solutions, Inc. Mar 2000 - Mar 2001
    Saint Louis, Missouri, Us
    ● Created install packages using wise install master 8.1.● Managed up to 7 projects of 1-5 people.● Fixed and compiled programs written in MS VC++, MS VBasic, MS Fox Pro, Borland C Builder and Delphi.

Eric Hays Skills

Unix Linux Apache Solaris Red Hat Linux Servers Shell Scripting System Administration Data Center Tcp/ip Mysql Firewalls Operating Systems Ldap Web Services Dns Testing Hardware Bash Java Networking Software Documentation Scripting High Availability Oracle Aix Perl Java Enterprise Edition Ibm Aix Disaster Recovery Virtualization Technical Support Internet Protocol Suite Microsoft Sql Server Tomcat Websphere Microsoft Exchange Load Balancing Web Applications Security Sharepoint Netbackup Solaris Zones Nagios Docker Jenkins Agile Methodologies Automation Github Devops

Eric Hays Education Details

  • Vatterott College
    Vatterott College
    Computer Programming
  • Missouri Western State University
    Missouri Western State University
    Gen
  • Pattonville
    Pattonville
    Gen

Frequently Asked Questions about Eric Hays

What company does Eric Hays work for?

Eric Hays works for Mastercard

What is Eric Hays's role at the current company?

Eric Hays's current role is Technical Leader for Systems and Cloud Engineering.

What is Eric Hays's email address?

Eric Hays's email address is ag****@****ail.com

What is Eric Hays's direct phone number?

Eric Hays's direct phone number is +142423*****

What schools did Eric Hays attend?

Eric Hays attended Vatterott College, Missouri Western State University, Pattonville.

What skills is Eric Hays known for?

Eric Hays has skills like Unix, Linux, Apache, Solaris, Red Hat Linux, Servers, Shell Scripting, System Administration, Data Center, Tcp/ip, Mysql, Firewalls.

Who are Eric Hays's colleagues?

Eric Hays's colleagues are Brannen Sorem, Uday Tamrakar, Chris Moran, Cristina Giura, Satya Kanchumarthi, Jason Nichols, Austin Shipley.

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