Eric Heinis Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Los Angeles, Ca, Us

London, England, Gb

Working as a Network Architect, focused on project delivery within the business.• Redesigning and implementation of numerous projects for insurance partners, including Lloyd’s insurance core migrations and core data center migrations. • Managing a team of 3 engineers to provide supervision and lead engineers to complete key projects.• Escalation major issues vendors such as BT, Cisco, COLT, Computacenter. • Troubleshooting LAN/WAN problems in OSPF, EIGRP, BGP, MPLS and S2S VPNs.

Pune, Maharashtra, In

Tuped from Amlin to Tech Mahindra as a network lead, focussed on key project delivery as a project resource for the Amlin PLC account. • Design documentation for migration to new MPLS provider and implementation.• Integrating new MPLS circuit’s into current infrastructure.• Managing a team of 4 network engineers during the position.• Escalation major issues vendors such as BT, Virgin Media, Dell, Citrix, Computacenter and more. • Troubleshooting LAN/WAN issues with an in depth knowledge of OSPF, BGP, MPLS, Layer 2 trunking and VPN technology background.

London, London, Gb

Managing all network operations within the Amlin UK network across numerous remote sites located across the UK including sites such as Lloyds Insurance building, Glasgow, Manchester, Nottingham, Basingstoke, HQ etc. • Day to Day BAU operations, change assessment, design, implementation and upgrades of the estate. • Mentoring new starters and assisting in incident resolutions.• Escalation of incidents and in driving incident resolution with, technology vendors such as BT, Virgin Media, Dell, Citrix, Computacenter and more. • Producing detailed design documents to present solutions to the business.• Troubleshooting LAN/WAN issues with an in depth knowledge of OSPF, MPLS, Layer 2 trunking and VPN technology background.

Chelmsford, Essex, Gb

Support for all related network issues in the organisation containing over 10,000 users and supporting over 300 corporate sites with dedicated MPLS WAN connectivity. Administration of critical CheckPoint / ASA firewall infrastructure, part of team deploying Cisco Wireless for corporate, guest and public access across the company, WAN migration and LAN refresh projects between 2009 and 2011 at Essex County Council. • Managing complex service requests for new networking solutions; liaising at all levels with the customer.• Coordinating LAN /WAN design and implementation utilising Cisco infrastructure.• Administering a multi-tier CheckPoint VSX firewall containing multiple contexts for different aspects of the organisation, in addition Cisco ASA firewall architecture in core DC’s. • Managing a multi –VRF L3 MPLS VPN routing instances across 300+ remote sites.• Providing advice and guidance to CAB on the impact of proposed changes.• Mentoring new staff and assisting in incident resolutions.• Collaborating with Voice and Server teams to provide permanent solutions for the customer and provide technical experience to incident team members.

Master Of Science (Msc), Network Security

Bachelor Of Science (Bsc), Computer Softwater Development