Eric Held
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Eric Held Email & Phone Number

Senior Manager- Patient Messaging Operations at Clinical Trial Media
Location: Madison, Wisconsin, United States 7 work roles 1 school
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Current company
Clinical Trial Media
Role
Senior Manager- Patient Messaging Operations
Location
Madison, Wisconsin, United States
Company size
196 employees

Who is Eric Held? Overview

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Quick answer

Eric Held is listed as Senior Manager- Patient Messaging Operations at Clinical Trial Media, a with 196 employees, based in Madison, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Eric Held.

Eric Held previously worked as Manager, Patient Support at Exact Sciences and Supervisor, Customer Care Flex Team at Exact Sciences. Eric Held holds Bachelor Of Arts - Ba, Psychology- Information Science & Technology, 3.8 Gpa from University Of Wisconsin-Milwaukee.

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Email format at Clinical Trial Media

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Clinical Trial Media

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Profile bio

About Eric Held

Operations, Project Management, and Customer Care professional with over 20 years experience. I cultivate impactful, motivated, and mission-oriented teams across industries. Recent graduate of the University of Wisconsin-Milwaukee with a focus on Psychology and Information Science & Technology.

Current workplace

Eric Held's current company

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Clinical Trial Media
Clinical Trial Media
Senior Manager- Patient Messaging Operations
Madison, WI, US
Website
clinicaltrialmedia.com
Employees
196
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7 roles · 27 years

Eric Held work experience

A career timeline built from the work history available for this profile.

Manager, Patient Support

Exact Sciences

People facing project manager facilitating implementations of multiple compliance based initiatives within our screening business. Analytical approach to improving patient experience through data mining of our Medallia, Five9, and Epic CRM infrastructure. Gleaning insights through patient feedback and applying those learnings to adherence language and journey orchestration. Buildout of the chat component of our digital customer experience. Focus on team development and growth, empowering supervisors to pursue a career path that excites them, including senior leadership roles. Development of KPIs, quality thresholds and workflow efficiencies for multiple contact center specialty teams.

Supervisor, Customer Care Flex Team

Exact Sciences
Jan 2019 - Jan 2021

Pm Logistics Supervisor

Air One Transport

Greater Milwaukee Area

2002 - 2008 ~6 yrs
Team & coworkers

Colleagues at Clinical Trial Media

Other employees you can reach at clinicaltrialmedia.com. View company contacts for 196 employees →

KA Kristine Anderson Kristine Anderson Colleague at Clinical Trial MediaRockville Centre, New York, United States View → GF Gavrielle Filanova Gavrielle Filanova Colleague at Clinical Trial MediaUnited States View → JV Jake Vargas Jake Vargas Colleague at Clinical Trial MediaUnited States View → DH Doris H. Doris H. Colleague at Clinical Trial MediaNew York City Metropolitan Area, United States View → RP Russell Platt Russell Platt Colleague at Clinical Trial MediaGreater Birmingham, Alabama Area, United States View → SB Sarah Brister Sarah Brister Colleague at Clinical Trial MediaLittle Rock, Arkansas, United States View → LW Lauren Wakshlag Lauren Wakshlag Colleague at Clinical Trial MediaTompkins County, New York, United States View → SM Santiago Mendoza Santiago Mendoza Colleague at Clinical Trial MediaResidencial Del Paseo, Nuevo León, Mexico View → IS Iqra Saeed Iqra Saeed Colleague at Clinical Trial MediaNew York City Metropolitan Area, United States View → LM Lara Meigs Lara Meigs Colleague at Clinical Trial MediaGalena, Ohio, United States View →
1 education record

Eric Held education

FAQ

Frequently asked questions about Eric Held

Quick answers generated from the profile data available on this page.

What company does Eric Held work for?

Eric Held works for Clinical Trial Media.

What is Eric Held's role at Clinical Trial Media?

Eric Held is listed as Senior Manager- Patient Messaging Operations at Clinical Trial Media.

Where is Eric Held based?

Eric Held is based in Madison, Wisconsin, United States while working with Clinical Trial Media.

What companies has Eric Held worked for?

Eric Held has worked for Clinical Trial Media, Exact Sciences, Capitol Husting Co. / Allstate Liquor & Wine Co., Air One Transport, and Winter Park Resort.

Who are Eric Held's colleagues at Clinical Trial Media?

Eric Held's colleagues at Clinical Trial Media include Kristine Anderson, Gavrielle Filanova, Jake Vargas, Doris H., and Russell Platt.

How can I contact Eric Held?

You can use AeroLeads to view verified contact signals for Eric Held at Clinical Trial Media, including work email, phone, and LinkedIn data when available.

What schools did Eric Held attend?

Eric Held holds Bachelor Of Arts - Ba, Psychology- Information Science & Technology, 3.8 Gpa from University Of Wisconsin-Milwaukee.

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