Eric Hixson Email and Phone Number
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Experienced Leader with 20 years experience in the analytical instrument industry. Strong history of being able to develop and execute strategies for top-line results. Customer focused with excellent communications skills to help foster strong and lasting partnerships designed to strengthen the business. Collaborate well across the organization to help drive continuous improvement. Strong ethical leader who inspires his team to make good business decisions for positive outcomes. Hire and develop talent to promote within the organization.
Agilent Technologies
View- Website:
- agilent.com
- Employees:
- 10
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Director Of ServiceAgilent Technologies Sep 2019 - PresentSanta Clara, Ca, Us
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Service Business MangerAgilent Technologies Jun 2014 - Sep 2019Santa Clara, Ca, UsResponsible for the overall P&L of a multi-million dollar Services & Support business covering North Carolina and Virginia in the Life and Applied Sciences Markets. Utilize strong leadership, organizational and communication skills to manage a team of Field Service Engineers and collaborate across businesses to deliver quality service to Agilent customers.Focus includes aligning district business strategy with overall Agilent strategy to deliver quality results:• Grow revenue and control costs to maximize gross margin• Work with Instrument and Support sales to grow the business through collaboration creating stronger customer relationships• Deliver quality outcomes to customers to drive customer satisfaction• Hire and develop talent to promote within Agilent
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Interim Service Business ManagerAgilent Technologies Apr 2014 - Jun 2014Santa Clara, Ca, UsServed as the Interim Service Business Manager for the Ohio and Carolina districts filling the leadership void during the realignment of the Central Territory. Worked with the team of engineers and schedulers in both districts to stabilize the district to ensure quality service delivery.
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Field Service EngineerAgilent Technologies Apr 1999 - Apr 2014Santa Clara, Ca, UsPerformed onsite repair, installation and scheduled services as well as consultation on instrument use and methodology. Lead support engineer for clinical customers utilizing LCMS (MS/MS and ToF/QToF) in my district. Served as the LCMS Compliance Specialist for the district. Implementation and support of Network Data Systems and Standalone Data Stations for laboratories also coordinated training for the engineers in the district on Network Data System products. Interacted with sales force for account reviews and new opportunities to generate revenue.
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Group Leader & ChemistEckenfelder Inc Mar 1989 - Apr 1999Coordinate the analysis of and review of data for chlorinated pesticides, aroclors, herbicides, volatile organics compounds, et al, for the GC Section of the Organic Group. Generate and review reports for these compounds to be sent to clients. Interact with current and prospective clients when needed; helped generate a marketing plan for the Analytical Services Division.
Eric Hixson Skills
Eric Hixson Education Details
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David Lipscomb UniversityChemistry -
Middle Tennessee State University (Mtsu)Chemistry
Frequently Asked Questions about Eric Hixson
What company does Eric Hixson work for?
Eric Hixson works for Agilent Technologies
What is Eric Hixson's role at the current company?
Eric Hixson's current role is Director of Service at Agilent Technologies - MidAtlantic District.
What is Eric Hixson's email address?
Eric Hixson's email address is er****@****ent.com
What is Eric Hixson's direct phone number?
Eric Hixson's direct phone number is +140855*****
What schools did Eric Hixson attend?
Eric Hixson attended David Lipscomb University, Middle Tennessee State University (Mtsu).
What skills is Eric Hixson known for?
Eric Hixson has skills like Chromatography, Analytical Chemistry, Chemistry, Validation, Gc Ms, Good Laboratory Practice, High Performance Liquid Chromatography, Biotechnology, Lc Ms, Gas Chromatography, Cross Functional Team Leadership, Life Sciences.
Who are Eric Hixson's colleagues?
Eric Hixson's colleagues are Son Nguyen, Jordi Farré Crespo, Almat Akimkulov, Lan Zhao, Serine Wu, Muhammad Ahmad, Cathryn Vance.
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