As a strategic IT leader and PMP-certified IT Project Manager, I bring over a decade of experience in senior IT roles, expertly leading technology strategy and operations. I align IT initiatives with business objectives, driving operational excellence and forging strong relationships with both internal and external stakeholders.Key Contributions:Business Process Optimization: At Bauer, I spearheaded strategies that optimized business processes, resulting in a 40% reduction in IT support desk costs. This initiative not only expanded IT coverage by 20% but also accelerated issue resolution times.Strategic Planning and Transformation: At A360 Media, I crafted and executed a 2-year IT roadmap to completely modernize a legacy IT environment, significantly boosting business productivity.Enabling Operational Excellence: I led a successful AWS cloud migration and the consolidation of our principal editorial workflow system. This effort cut operational costs by 50%, saved $500K annually, and enhanced scalability—doubling user capacity and improving system performance.Skills:Project Management | Budgeting & Cost Reduction | Cloud Technologies | Vendor Management | Service Desk Management | Strategic Planning | Infrastructure Implementation | Enterprise Architecture | Mac Management | JAMF Management | Effective Communication Across Technical Levels