It Consultant (Expert Level)
Toronto, Canada Area
An expert-level IT consultant which provided SAP development , production support and system administration service to PG SAP systems including ECC, BW, GATP, PI, CRM and APO etc. A leader involved in SAP system capacity planning, configuration, setup, integration, maintenance, monitoring, workload distribution design and analysis, system/database/ABAP performance tuning and trouble-shooting, SAP solution design and configuration (SD/MM), various ABAP programs development and maintenance. Played various role like solution architect, system administration, technical lead, team lead, ABAP developer and etc. Proficient in root-cause analysis of complex system/technical/functional issues involved in projects and production operations by working with world-wide business and IT professionals. Made numerous improvement on tools, operation and processes. Delivered presentations, workshops and training to various audiences.