Eric Hulboj Email & Phone Number

Biddeford, Me

•Provided direct oversight and support services, both psychological and social, to individuals withpsychiatric disabilities to achieve independent living.•Supervise the work of assigned employees to ensure adherence to quality standards, deadlines and proper procedures.•Oversee the daily operations of the assigned facilities / residences; oversee staffing, fill all vacant shifts and ensure schedules are posted at each site.•Prepare staff schedule, establish and maintain a current manual of policies and procedures, prepare the residential program budget and manage the petty cash system.•Participate in direct care of clients as needed by providing one-on-one and small group experience to residents to enhance their community integration.•Ensure that all client records follow state licensing (DMHM/SAS & DHS) and confidentiality requirements are maintained at all times.•Ensure that all required reporting and other client-related documentation, including documents related to billing, are completed by staff in a timely manner.

Quincy, Ma

•Recruit, onboard and assist in developing Quality Assurance Department.•Review of all new admissions for compliance / adherence to turnaround times.•Review of all discharged patients for compliance / completion of documentation.•Regular review/audit of electronic medical records of clients to ensure they are being properly maintained, updated and meet all agency, program, licensing and contract standards/requirements.•Assure clinicians are timely in their EMR documentation.•Provide ongoing feedback and or training to Clinical Team and Supervisor on trends / issues in charting.•Assist other Department Heads in formalizing work groups to investigate problems, determine action and prepare required reports as necessary.

Deerfield Beach, Fl 33441

• Works collaboratively with other professionals towards attainment of Risk Management goals such as patient, employee and facility security. Develops effective Performance Improvement initiatives through gathering and evaluating metrics such as incident reporting, patient surveys and analyzing security events. • Tracks and controls all non-compliance events, reviews the anomalies discovered and works with medical staff to develop solutions.• Supports and maintains policies and procedures for CARF and Joint Commission. • Provides daily patient census and associated data for multiple facilities.• Manages electronic health record system, serves as a liaison between facility and EHR Provider.• Maintains data tracking and reporting systems for Quality Assurance, Admissions, Financial, and Clinical Departments.• Delivers regular data reporting to CEO, COO, Chief Compliance Office and the Clinical Director.• Completes special projects as assigned by corporate officers.• Monitors Meaningful Use criteria and works collaboratively with the Medical and Nursing staff to identify gaps and assist in implementation of corrective action.• Oversees the compilation of patient charts for auditing by credentialing bodies.• Completes quality and compliance audits of open patient records to ensure metrics and performance specifications are being met; Identifies areas of concern, develops performance improvement initiatives for corrective action.• Acts as records guardian of the facility to fulfill medical records requests from patients, providers, and the legal community.

Deerfield Beach, Fl

• Assist in hiring, onboarding, training, and supervising staff.• Create job descriptions, supervision tools, and standard operating procedures.• Collaborated with multi-disciplinary teams to assure quality of care, facilitated the meetings of scheduled groups and provided coverage when needed.• Partnered with therapists in addressing the needs of patients in crisis.• Assisted patient with individual needs through continuum of care including personal needs, employment issues, legal responsibilities, discharge planning and aftercare appointments.

Miami/Fort Lauderdale Area

• Provided strategic oversight of system wide, departmental and cross functional quality improvement projects and programs. • Reviewed and reacted to care issues identified during internal and external performance audits.• Collaborated with multi-disciplinary teams to coordinate care and address the needs of patients, providing a secure environment for effective treatment,• Conducted the preliminary review of patient charts to determine the appropriateness of admission and course of treatment based on insurance provider’s reimbursement policies. • Complete all recertification and concurrent reviews with appropriate information needed as well as performing peer to peer reviews in cases of denial of service. • Tracked and reported variances such as any delay in services, questions regarding discharge planning or physician related delays to Medical Director

Davie, Fl

• Conducted the preliminary review of patient charts to determine the appropriateness of admission and course of treatment based on insurance provider’s reimbursement policies. • Complete all recertification and concurrent reviews with appropriate information needed and performing peer to peer reviews as required.

Broward County

• Case Manager Aide in direct service agency tasked in assisting Broward County residents to achieve economic and social stability. Provided direct support and assistance to clients with the following programs: o LIHEAP-The Low-Income Home Energy Assistance Program (LIHEAP) which helps keep families safe and healthy. o CSBG- a federal, anti-poverty block grant which funds the operations of a state-administered network of local agencies. This CSBG network consists of more than 1,000 agencies that create, coordinate and deliver programs and services to low-income Americans. o ARRA- American Recovery and Reinvestment Act of 2009.

Hartford, Connecticut Area

• Provided a full range of case management services to caseloads assigned by supervisor. • Developed an Individual Recovery Plan for each participant which identified measurable goals and developed steps to achieve these goals. • Assisted program clients secure and maintain safe and affordable housing. • Delivered necessary coordination with other community resources and providers to develop plans and assistance to clients

New London/Norwich, Connecticut Area

• Provided direct oversight and support services, both psychological and social, to individuals with • psychiatric disabilities to achieve independent living. • Assisted clients in learning and developing daily living skills to be successful in less structured environments.• Monitored medications and behaviors of clients per established medication monitoring guidelines, tracked and recorded any medication errors and reported them to supervisors. • Delivered crisis intervention and managed all emergency situations. • Provided direct supervision and support to mental health workers and resident assistants, including completing performance evaluations and task assignments between shifts.