Lead 2 direct report managers and 12 teammates to manage IT Infrastructure, Application, Business Projects and IT security for entire IKEA Taiwan. The scope of locations included 6 retail stores, E-commerce, service office and External Warehouse to serve 1900 users.Major Achievements: Successfully completed IT related Xin Dain Store establishment projects in 2019, key milestones inclusive Infrastructure, ERP and POS system implementation, data import and transition, smooth UAT… Show more Lead 2 direct report managers and 12 teammates to manage IT Infrastructure, Application, Business Projects and IT security for entire IKEA Taiwan. The scope of locations included 6 retail stores, E-commerce, service office and External Warehouse to serve 1900 users.Major Achievements: Successfully completed IT related Xin Dain Store establishment projects in 2019, key milestones inclusive Infrastructure, ERP and POS system implementation, data import and transition, smooth UAT process. The store was opened on schedule without any IT incidents in the first month. Initiated, led and delivered important projects, eg. KRONOS HR attendance system, Navision server separation, Remedy Force for ITSM, “Walk to the store” mobile App solution, BPM system for paperless. Payroll system replacement. Microsoft Dynamics NAV function enhancement with released service pack. Membership personal data encryption, etc. Timely managed the store critical system disaster in Sep. 2017, successfully reduced the potential big revenue loss caused by the system failure. Show less

Responsible for store inventory management, including inventory forecast, goods flow management, stock accuracy, etc.Major Achievements: Take the initiative to successfully drive down the overstock by 9% to meet company KPI. As a result, I volunteer to be the internal trainer to share to the entire commercial team (Sales, Com & In & Logistics) on system knowledge on inventory forecast and sales space management Take the initiative to fix store’s long term issues, e.g. 1) by… Show more Responsible for store inventory management, including inventory forecast, goods flow management, stock accuracy, etc.Major Achievements: Take the initiative to successfully drive down the overstock by 9% to meet company KPI. As a result, I volunteer to be the internal trainer to share to the entire commercial team (Sales, Com & In & Logistics) on system knowledge on inventory forecast and sales space management Take the initiative to fix store’s long term issues, e.g. 1) by adopting data analysis to reduce delivery lead time from 3 days to 0.5 day. 2) create an in-store buffer space to improve the stock accuracy. Show less

IT & Logistics Director (Jan. 2011 ~ Feb. 2013)Responsible for company IT and Logistic Department, leading 34 staff and 15 contractors IT Manager (Dec. 2009 ~ Dec. 2010)Lead the IT department to secure the robust IT system operation and support the wholesale and retail business channel in Taiwan. focus on SAP system daily operation, data quality and business process.Major Achievements: To lead, design the architecture and Integrated the POS system with SAP for… Show more IT & Logistics Director (Jan. 2011 ~ Feb. 2013)Responsible for company IT and Logistic Department, leading 34 staff and 15 contractors IT Manager (Dec. 2009 ~ Dec. 2010)Lead the IT department to secure the robust IT system operation and support the wholesale and retail business channel in Taiwan. focus on SAP system daily operation, data quality and business process.Major Achievements: To lead, design the architecture and Integrated the POS system with SAP for retail stores to greatly improved the operational efficiency. To lead and implement the SAP technical upgrade project from ECC.5.0 to ECC.6.0 which resulted a saving in annual maintenance cost by 22%. Reorganize Logistics organization and Operation Process from “Article Management Oriented” to “Process Flow Oriented”. “Re layout of warehouse storage location” to increase the goods flow efficiency. Show less

IT – Senior Manager (Apr. 2008 ~ Nov.2009)Major Achievements: Successfully implemented “IT Service Desk” migration Project in Apr. 2009 Support and implement SAP for “Maersk Line” and go live smoothly in Sep.2009 To support and implement the SAP process improvement project for Finance department and go live in Oct. 2009.IT – Manager, System Development Session (Apr. 2007 ~ Mar. 2008)To support the SAP implementation project, especially focus on data conversion… Show more IT – Senior Manager (Apr. 2008 ~ Nov.2009)Major Achievements: Successfully implemented “IT Service Desk” migration Project in Apr. 2009 Support and implement SAP for “Maersk Line” and go live smoothly in Sep.2009 To support and implement the SAP process improvement project for Finance department and go live in Oct. 2009.IT – Manager, System Development Session (Apr. 2007 ~ Mar. 2008)To support the SAP implementation project, especially focus on data conversion from IBM mainframe to SAP. Major Achievements: Implement the SAP project for Maersk Logistics, APMT & Constar. Go live in Jun.2007. Been awarded “The best SAP data quality “ in Greater China AreaIT – System Development Deputy Manager (Dec. 2003 ~ Mar. 2007) Show less

Asia Regional IT Manager150 years history Boots the Chemistry established the retail business in Taiwan, worked with the UK IS team to set up the entire IT function in the head quarter, store and warehouses from scratch.Major Achievements: Implement the IT Infrastructure and retail ERP (JDA ODBMS) system, POS system (IBM4694), WMS (JDA WCC) and RF Solution from scratch. Conduct system training and knowledge transfer for end users. Establish the head office, external… Show more Asia Regional IT Manager150 years history Boots the Chemistry established the retail business in Taiwan, worked with the UK IS team to set up the entire IT function in the head quarter, store and warehouses from scratch.Major Achievements: Implement the IT Infrastructure and retail ERP (JDA ODBMS) system, POS system (IBM4694), WMS (JDA WCC) and RF Solution from scratch. Conduct system training and knowledge transfer for end users. Establish the head office, external warehouse and 8 stores in Taiwan. Show less

Polaroid Instant Camera and Agfa digital Camera project