Vice President, Transformation Program Management
Current
Jun 2023 - Present
AeroLeads people directory · profile
Eric Hung Email & Phone Number
VP, Program Management at Citi
at
Citi
1 work email found
@citigroup.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
VP, Program Management at Citi
Location
New York, United States
Company size
Who is Eric Hung? Overview
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Quick answer
Eric Hung is listed as VP, Program Management at Citi at Citi, a with 201877 employees, based in New York, United States. AeroLeads shows a work email signal at citigroup.com and a matched LinkedIn profile for Eric Hung.
Eric Hung previously worked as Vice President, Transformation Program Management at Citi and Vice President, Branded Cards at Citi. Eric Hung holds Bachelor Of Science (B.S.), Business Management from Stony Brook University.
Company email context
Email format at Citi
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{first}.{last}@citigroup.com
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AeroLeads found 1 current-domain work email signal for Eric Hung. Compare company email patterns before reaching out.
Profile bio
About Eric Hung
Eric Hung is a VP, Program Management at Citi at Citi. He possess expertise in microsoft excel, microsoft office, claims management, operations management, insurance and 17 more skills. He is proficient in Cantonese. Colleagues describe him as "Eric is a dynamic professional who is consistently thorough, considerate, and open minded. He is quick to offer guidance and support, and share from his diverse experiences and knowledge base. A strong communicator and optimizer, Eric is an important asset to any team, and is a pleasure to work with." and "I worked with Eric when we were at Travelers together. He was such an amazing person to work with and he will go out of his way to help everyone. A pleasure to work with and he has personally helped me and a huge group of people get accustomed to the work environment and helped us navigate the organization. He has an incredible ability to lead, inspire, and motivate and is able to look at things from a different lens. He would be an asset to any organization he joins. "
Listed skills include Microsoft Excel, Microsoft Office, Claims Management, Operations Management, and 18 others.
Current workplace
Eric Hung's current company
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Citi
10 roles
Eric Hung work experience
A career timeline built from the work history available for this profile.
Vice President, Branded Cards
Partner and collaborate across teams on re-engineering and optimization initiatives within the COO office for US Branded CardsEstablished a centralized Program Management Hub tool to consolidate, streamline and bring transparency to previously obscure business processes
Feb 2022 - Jun 2023
Nov 2021 - Feb 2022
Management Consultant, Strategy & Consulting
Financial Services - North AmericaServed as Business Analyst to capture business requirements for a new platform to handle processing of daily transactions.Assisted in designing platform to meet exact client standards and managed expectations across multiple Dev and QA teams in a scaled Agile environment.
Sep 2019 - Oct 2021
Senior Associate, Operations Strategy & Client Experience
Service Sponsor Model Program ManagerManaged a monthly senior level initiative to collect client updates from 8 lines of business to inform senior leaders on client experience and issues.Managed internal stakeholder relationships across various levels of the bank to ensure active participation.UX Design: created and managed user experience interface for 200+ participants to ensure timely data intake and output.
Nov 2017 - Aug 2019
Senior Analyst, Global Marketing Operations
Assisted in delivering an interactive dashboard solution for three global markets through project management and stakeholder engagementActed as a liaison to centralize reporting by providing insights on business performance, transformation initiatives, financial outlook, quality, employee engagement and speed-to-market metrics
Feb 2017 - Sep 2017
Insurance Operations Leadership Development Program Participant
The Travelers Insurance Operations Leadership Development Program (IOLDP) is a 4-5 year rotational program that employs a curriculum designed to accelerate the development of future leaders in Operations.Rotation #3: Operational Effectiveness AssociatePersonal Insurance OperationsHartford, CT (May 2016 - February 2017)- Partnered with customer sales and service organization to drive efficiency within five contact centers.- Leveraged and implemented digital capabilities to improve customer experience and contact management.Rotation #2: Business ConsultantInternational OperationsHartford, CT (April 2015 - May 2016)- Managed process improvement projects for Travelers Canada utilizing Lean Six Sigma methodology to integrate a process-centric approach for improving business performance.- Created staffing models to forecast business capacity and need across 4 teams.- Managed process of eliminating a backlogged inventory of 4,000+ underwriting transactions.- Assisted in Policy Service organization redesign to bring consistency to the workflow. Rotation #1: Business AnalystSmall Commercial Operations - Strategic ImplementationHartford, CT (March 2014 - April 2015)- Provided production support for various projects and initiatives by analyzing and manipulating data, maintaining control of various tools and utilizing them to help provide direction to leadership.- Performed cost-benefit analysis of migration project seeking to outsource work from 12 underwriting centers.Other program responsibilities included:Recruiting - interviewed candidates and participated in career fairs to promote Travelers as the company of choiceTalent Development and Retention - managed and led summer interns to provide them with a positive experienceEvent planning - facilitated seminars, trainings and planned various off-site events for team building and developmentCommunity Service - participated in activities that gave back to the community and fostered employee engagement
Mar 2014 - Feb 2017
Operations Specialist - Claim
Provided front line service by assisting clients via phone to discuss inquiries for Auto, Worker’s Compensation, General Liability and Property claims while working to maintain and improve external client relationships.Supported the claim handling process for four business lines by executing on various workflows aiming to increase efficiencies to help drive open claims towards faster resolution.
Jul 2012 - Mar 2014
Intern; Uscis
Answered public inquiries about immigration laws and procedures for filing for benefits in USCIS according to Title 8 CFR. Participated in Naturalization and Adjustment of Status interviews with Immigration Officers and applicants.Analyzed case documents and worked with sensitive information to help maintain quality standards.
Jun 2010 - Jun 2011
Assistant Coach
Commack High School
Assisted in conducting drills and training approximately 50 players to compete against six other schools within the Section XI league.Assisted players in developing strategies for competitions while establishing the fundamentals of being a student athlete on a varsity level high school team.
Mar 2007 - May 2009
Team & coworkers
Colleagues at Citi
Other employees you can reach at citigroup.com. View company contacts for 201877 employees →
BH
Bayrampasha Huseynov
Colleague at CitiWarsaw, Mazowieckie, Poland
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PF
Patricia Farren
Colleague at CitiCharlotte, North Carolina, United States
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RR
Rita Ryan
Colleague at CitiTucson, Arizona, United States
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LA
Luz Adriana G.
Colleague at CitiBogota, D.C., Capital District, Colombia
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SD
Stuart Dickerson
Colleague at CitiNew York, United States
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MC
Michelle Culvera
Colleague at CitiMetro Manila, National Capital Region, Philippines
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PN
Patryk Nawrocki
Colleague at CitiWarsaw, Mazowieckie, Poland
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AS
Abhishek Saxena
Colleague at CitiMumbai, Maharashtra, India
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SA
Shiny Amstina
Colleague at CitiChennai, Tamil Nadu, India
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CS
Chris Sabato
Colleague at CitiColumbus, Ohio, United States
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Bayrampasha Huseynov
Colleague at CitiWarsaw, Mazowieckie, Poland
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PF
Patricia Farren
Colleague at CitiCharlotte, North Carolina, United States
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RR
Rita Ryan
Colleague at CitiTucson, Arizona, United States
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LA
Luz Adriana G.
Colleague at CitiBogota, D.C., Capital District, Colombia
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SD
Stuart Dickerson
Colleague at CitiNew York, United States
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MC
Michelle Culvera
Colleague at CitiMetro Manila, National Capital Region, Philippines
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PN
Patryk Nawrocki
Colleague at CitiWarsaw, Mazowieckie, Poland
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AS
Abhishek Saxena
Colleague at CitiMumbai, Maharashtra, India
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SA
Shiny Amstina
Colleague at CitiChennai, Tamil Nadu, India
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CS
Chris Sabato
Colleague at CitiColumbus, Ohio, United States
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2 education records
Eric Hung education
Bachelor Of Science (B.S.), Business Management
Criminal Justice / Business
FAQ
Frequently asked questions about Eric Hung
Quick answers generated from the profile data available on this page.
What company does Eric Hung work for?
Eric Hung works for Citi.
What is Eric Hung's role at Citi?
Eric Hung is listed as VP, Program Management at Citi at Citi.
What is Eric Hung's email address?
AeroLeads has found 1 work email signal at @citigroup.com for Eric Hung at Citi.
Where is Eric Hung based?
Eric Hung is based in New York, United States while working with Citi.
What companies has Eric Hung worked for?
Eric Hung has worked for Citi, Slalom, Accenture, Bny Mellon, and American Express.
Who are Eric Hung's colleagues at Citi?
Eric Hung's colleagues at Citi include Bayrampasha Huseynov, Patricia Farren, Rita Ryan, Luz Adriana G., and Stuart Dickerson.
How can I contact Eric Hung?
You can use AeroLeads to view verified contact signals for Eric Hung at Citi, including work email, phone, and LinkedIn data when available.
What schools did Eric Hung attend?
Eric Hung holds Bachelor Of Science (B.S.), Business Management from Stony Brook University.
What skills is Eric Hung known for?
Eric Hung is listed with skills including Microsoft Excel, Microsoft Office, Claims Management, Operations Management, Insurance, Teamwork, Team Leadership, and Coaching.
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