Eric Huntley Email & Phone Number

Charlotte, NC, US

Lead the readiness strategy for the Third Party Program including the annual learning curriculum for +1000 employees in the procurement organization and the +60k employees enterprise-wide impacted by a multi-generation change initiative to implement a cloud-based purchasing, contracting and invoice/payment platform.

Charlotte, NC, US

• Delivered organizational readiness and performance support solutions enabling +30K employees to better perform new and enhanced processes in support of a multi-year IT services management transformation delivering $210.
• Delivered a high-performance team strategy to enable a team of twelve executive leaders in a global network services organization to accelerate the adoption of desired behaviors, drive alignment to the new operating.
• Managed and developed internal and external teams with oversight of all operational design and execution aspects of the organizational readiness functional model within a large-scale multi-year initiative implemented.

Charlotte, NC, US

• Championed customer experience and deployment resources throughout the Banking Center Channel to improve capture of first mortgage demand impacting +5K banking centers aligned to three core sales models resulting in.
• Developed the Six Sigma driven design and implementation of an internal senior advisory team providing performance support to +1K Retail Mortgage account executives across multi-topic areas including policy, product.

Charlotte, NC, US

• Developed sales strategies and end-to-end processes specific to specialty lending for the Retail Sales Channel in the areas of government and low-to-moderate income lending products resulting in Government Lending.
• Organized and led the Government Lending Steering Committee made of sales and fulfillment leaders across the organization to prepare for the FHA business in 2008 resulting in +40 sales and fulfillment process quality.
• Owned communications, content and branding strategies for our SharePoint intranet Sales and Fulfillment resource tool for +8K end users. This included maintaining compliance of our SOP's with key regulatory changes.

Charlotte, NC, US

• Developed, managed and facilitated classroom and virtual training workshops across the multi-channel lending organization reaching 2500(+) account executives and sales leaders inclusive of multi-day classroom workshops.
• Transformed new hire programs from classroom to virtual experience increasing learning resource capacity and resulting in a 50% reduction of related execution and management costs.