Eric D. Email and Phone Number

Provide support for all IT needs facility-wide. Manage Raspberry Pi display boards. Run cabling for offices. Complete server updates and manage scheduled down-times.

Oversee projects across two ecommerce campuses, delegate tasks to team members based on availability and experience, and provide additional support to team by training and assisting with support tickets

Part of a team keeping our clients/partners shipping online orders. I'm responsible for upkeep of RF scanners, pack station set up for new and current clients, and maintaining the computers and printers used in order fulfillment. Recent projects involve the transfer of clients from one site to another as well as implementing new systems for several clients to boost productivity.

Worked for Adecco as a temp-to-hire at eBay Enterprise (later renamed to Radial)

I get to help other students that have computer questions or problems with ttheir computers, as well as maintain the printers, copiers, and scanners for student use.

Worked on a project coding in XML and Java to develop a tool for testing databases and systems before products go into full production. Project involved using Git as well as other tools to complete the project

Accessible to staff and patrons for technology and computer questions. Generally do a bunch of computer things and work on the Library website/pages when not helping others. I also shelve books sometimes.

Maintain social networking accounts for the City (Facebook, Twitter, Youtube), work on various website pages, work with other departments on their website pages and social networking accounts

Surveys for the Community Development Department, Inspections Division of every building and property in the City of Danville

Established Facebook and Twitter accounts for the City of Danville as well as did research on various IT topics for presentation to the Director, Assistant Director, and Database Administrators in the IT Department