Eric Isberg Email & Phone Number

Ferndale, CA, US

Remote

• Deployed a Power BI financial SaaS solution using Azure for diverse clients, achieving a 90% satisfaction rate through customized solutions and collaborative team engagement.
• Supported InfoSec and Dev teams in optimizing AWS cloud infrastructure for a machine learning initiative, cutting project cycle time by 10% and ensuring adherence to security best practices.
• Directed NetSuite to Azure Blob Storage migrations, streaming to SQL Data Warehouses and achieving a 70% increase in data processing speed, greatly enhancing reporting accessibility and efficiency.
• Led Azure and Power BI technical troubleshooting calls, developing effective strategies and coordinating cross-functional teams, which streamlined processes and reduced implementation times by 15%.
• Implemented automated workflows in Azure Key Vault, boosting key generation speed by 25% and improving encryption task efficiency for various applications.
• Championed Git integration with Azure DevOps, refining code management and boosting deployment agility by 20%, leading to improved team collaboration and a 15% reduction in overall project delivery times.

• Developed and managed a cloud-based reporting solution, Microsoft Power BI, for the Customer Success Team, resulting in a savings of 40 hours monthly.
• Analyzed data to uncover trends in customer behaviors and segmentation, leading to an 8% boost in SaaS program revenue.
• Introduced a Power BI Dashboard as a strategic solution, driving a 10% increase in new Microsoft customers for various SaaS productsolutions.
• Collaborated with the BI Team to handle 100k+ support transactions, leveraging Python for complex JSON parsing, which boosted reporting effectiveness by 20%.