Eric Iverson Email & Phone Number

Pacific Grove, Ca, Us

Maitland, Florida, Us

Our core mission is to provide our clients with emergency preparedness, disaster response, cost recovery and grant administration services both cost effectively and with a high level of quality, providing the best level of value in the industry.

Sacramento, California, Us

● Day to day activites are focused on forestry conservation and revitalization in California State Parks. (e.g.Julia Pfeiffer Burns State Park, Andrew Molera State Park, Pfeiffer State Park)● Collaborative efforts with other departments and personnel to achieve conservation and restoration goals.●Use of tools such as chainsaws, pruning saws, clippers, splitting axes, shovels, McLeods, and other tools used to achieve tasks.

San Francisco, Ca, Us

● Manually reviewed accounts for account takeover, card fraud, collusion, coupon abuse, false delivery abuse, social engineering, tip abuse, and chargebacks.● Reviewed an average of 150 accounts per day with quality and accuracy of 99.3%.

Maitland, Florida, Us

● Managed 2 separate teams with over 70 direct reports total: the Quality Assurance/Quality Control team consisting of 4 data analysts, and 18 labor crews consisting of 4-5 people per crew. ● Managed the Quality Assurance/Quality Control team for a $3.2B disaster clean up project.● Successfully executed on project plan, including identifying and removing trees that were deemedhazardous due to the CZU Complex fire in 2020.● Used GIS to map tree assessments within burn scar plots, right of ways, and state park trails. ● Obtained OSHA 30, Hazwoper 40, and FEMA National Incident Command System (NIMS)

Mountain View, California, Us

●Analyze information provided on commercial loan applications and other third party sites to determine credit worthiness and appropriately assess risk.●Conducted CIP and KYC verifications.● Executed on applications to obtain lending licenses in multiple states, including working directly with the CEO and other key decision makers to gather financial documents.

Chicago, Illinois, Us

● Carried out KYC and Customer Due Diligence (CDD) procedures to ensure our customers’ compliance.● Worked cross-functionally to drive process improvement and automation through testing and providing feedback on the Appian document storage database.

Mclean, Va, Us

● Identified and amended information gaps between the Fraud Team and Customer Service Teams.● Key collaborator in creation and execution of automated merchant application review; reduced risk of human error by 50% and decreased account review time by 20%.● Conducted CIP and KYC verification and authenticated documents to determine merchant eligibility.● Analyzed transactions against industry trends to mitigate any potential risks.

San Francisco, Ca, Us

● Completed compliance reviews of high-risk customers and maintained files according to the BSA.● Communicated with Relationship Managers regarding missing KYC information and documentation.● Performed initial account investigations and prepared fraud reports to be escalated to the properdepartments.

San Francisco, California, Us

● Provided world-class customer service to assist customers while exercising due diligence to investigate any signs of fraud, including impersonation, check forgery, money laundering, and elder abuse.● As a member of the Mergers and Acquisitions Team (2010-2011), assisted in the merge of Wachovia and Wells Fargo in the Georgia and Florida regions. Responsibilities included: training branch staff on new software and sales techniques.