Eric Boudreaux Email & Phone Number

Broussard, Louisiana, United States

Internally promoted to grow and expand service revenue footprint with technical analysis and solution-based sales to provide solutions for upgrades and performance enhancement.TARGET MARKETS: Bio-processing, Chemical, Data Center, General Industry, Marine, Petrochemical, Power, Pulp and Paper, Refinery. CUSTOMER FOCUS: Target customers in aligned industry segments within defined geography not currently assigned to account managers. Combine direct account sales and identify manufacturer rep growth opportunities. EXPECTATIONS: Grow revenue proactively and independently across Direct Sales and Manufacturer’s Reps partners. Penetrate (grow new business in existing customers) and convert (find new opportunities to provide performance enhancement and upgrade solutions for service). Grow liner/shields service business and data center service. SUPPORT: Assist marketing department PM and R&D with customer requirements on product design and new service opportunities. Help financial and quality departments with customer activities. Coordinate orders with operations to ensure timely deliveries. TRAINING: Develop/host training webinars including market knowledge, product knowledge, sales management best practices, and self-development. SUBJECT MATTER EXPERT (SME): Maintain project-oriented referenced industry knowledge. Interface with EPC’s with working knowledge of heat exchangers for industrial applications. LIAISE: Outside - Anticipate (weekly) contact with current and potential major customers, company representatives, industry trade associations, and trade exhibitions. Inside: Anticipate (weekly) contact with US, HQ organizational staff, and department heads.

Broussard, Louisiana, United States

INVENTORY SALES: Supervised $1+ million in spare parts: cycle counts, monitor past customer usage, maintain stock levels to meet customer demands. MANAGEMENT: Oversaw Field Service, Shop Service, and Factory-wide Inventory Sales of $7 million. Ensured company-wide profitability by controlling expenditures, setting competitive gross margins, controlling head count, and labor utilization. Collaborated with sales to ensure accurate and timely quotes were delivered. Executed POs and invoices for accurate shipment and/or service. FIELD: Quoted, planned, scheduled, and ensured techs safely and successfully execute jobs/projects at customer locations across US by meeting expectations, training techs, HSE, growth and expansion into new product lines. SHOP SERVICES: Planned/scheduled/executed refurbished customer equipment per OEM (all manufacturers) standards depicted in QMS, facility HSE.

Shreveport, Louisiana Area

RESULTS: Reduced/controlled expenses by collaborating with tooling manufactures and vendors on all consumables utilized daily in CNC machine operations.MANAGEMENT: Accounted for API licensed machine shop focused on threading drill pipe connections and Command Energy proprietary connections. Supervised CNC Machinist, Forklift Operators, QC Inspectors and truck drivers.EXPANSION: Spearheaded/oversaw $10MM investment for satellite facility expansion (Odessa, TX). Annual revenue of $5MM. Expansion facility included the following services: API Drill pipe, tubing and case threading, NDT inspection. Expanded hardbanding design layout of new hydraulic pipe racking system for CNC machines, which was powered by one hydraulic power unit.SCHEDULES: Created product delivery schedules according to each customer’s needs. Worked with drilling contractor schedules to execute machine shop backing.INVENTORY: Developed (with IT) e-inventory management system for pipe yard inventory in real time, shipping/receiving traceability. Created job work orders, daily production levels, and kept record specs of each drill pipe connection threaded.

Houston, Texas, United States

STAFF DIRECTOR: Managed staff of coordinators, dispatchers, and administration that included 50+ field service specialists and 30+ third-party FS specialists 80 FS Staff: Coordinators, Dispatchers, FS Specialists and Administration who reported up through the company ranks, ensuring training and job performances met Tenaris standards. FS PROCESS: Oversaw entire FS process: Planning, Commercial, Job Execution, Management Control, and FS rental equipment warehoused in 3 states. FINANCIALS: Accounted for FS P&L (~$8MM to 10MM/year) in accordance with FS Global policies and methods. COMPLIANCE: Worked with Commercial Front End to ensure FS compliance with terms of sales and contracts. Worked with Technical Sales on product performance observed by FS specialist during field installation. HUMAN RESOURCES: Collaborated on salaries, bonuses, recruitment, career path development, promotions, and evaluations. CUSTOMER SERVICE: Followed up on customer complaints. Defined corrective actions, and verified solutions were implemented accordingly. TRAINING: Led fast-track program for hiring and training 20 additional FICE specialists in a 3-month program due to increased volume of work being sold by Commercial Front-End Sales.

Houston, Texas, United States

Lafayette, Louisiana Metropolitan Area

TRAINING: Built training program that tied into Superior Performance’s Quality Management System for field service employees in compliance with SEMS II. Prepared and held training classes on technical product information utilizing classroom presentations and hands on connection samples.PLANNING/COLLABORATION: Produced customer bids and attended project meetings discussing new wells to be drilled. During project meetings, explained OEM's tubular running requirements and procedures to ensure well installation was in accordance with manufacturer. OPERATIONS: Planned jobs with proper Field Service techs based on knowledge/performance and trainings successfully completed. Provided troubleshooting support for Field Techs while on job sites. Answered calls that came into Lafayette, LA district during and after business hours on a rotational basis.

Broussard, Louisiana, United States

MANAGEMENT: Oversaw performance, utilization, and quality of all power swivels in the Eastern U.S.COLLABORATION: Interacted with managers in districts located in four states to ensure their district sent out safe, quality, and profitable equipment to customers on routine basis.SALES GROWTH: Held accountable for growing and reaching revenue numbers for the Broussard, LA district - approximately two million dollars per year.ADMINISTRATION: Approved all job invoices prior to customer receiving final billingCOSTS: Set rental rates based on market and controlled all operating cost to ensure profitable EBIT margins.SALES: Made field and city sales calls as needed to establish new customers and maintain successful relations with current customers.PATENT DESIGN: Designed new Rigless P&A surface equipment integrating power swivel head, hydraulic swivel stand, drill pipe tong, and casing jack (Patent applied for by Schlumberger).TECHNICAL PRESENTATIONS: Conducted technical presentations on new designed Rigless System for customers. Emphasized the compact versatility and safety of our system vs competitor's bigger and bulkier systems.

Broussard, Louisiana, United States

SUPERVISION: Supervised, rigged up, and ran single and dual tubing strings onshore (land rigs), Gulf of Mexico (GOM) shelf and deep water projects. CUSTOMER RELATIONS: Interfaced with customer representatives, informed them on tubular handling procedures in accordance with connection manufacturer's specifications during tubular installationsINSPECTIONS: Performed visual thread inspection on API and Premium tubing connectionsTECHNICAL: Rigged and ran torque turn computers connected to hydraulic-powered tubing & casing tongs.TESTING: Internally tested tubing and threaded connections hydrostatically.

New Iberia, Louisiana, United States

HR: Held accountable for bringing in new employees and rebuilding district to profitable status.COST CONTROL: Controlled cost of consumable items for shop and job operations.BUSINESS DEVELOPMENT & RELATIONSHIPS: Built relationships with new and pre-existing customers.TRAINING: Trained employees to operate test units with high pressure pumps run by diesel engines.DISPATCHING: Loaded and dispatched jobs to offshore, land, and inland customer’s locations.

Broussard, Louisiana, United States

OPERATIONS MANAGEMENT: Efficiently managed workload of the Lafayette district with revenues averaging $15-18 million per year.DISPATCHING: Dispatched crews to appropriate customer locations.CUSTOMER SERVICE: Produced bids and attended meetings for customer's projects. Purchased supplies for shop and job operations. Participated in on-call rotation, addressed calls received during and after business hours.HR: Worked with HR to promote, hire and perform employee evaluations.