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Eric Simmons Email & Phone Number

Sr. Technical Support | Database Admin | Technical Account Manager at Cloud Software Group
Location: Atlanta Metropolitan Area, United States 6 work roles 3 schools
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Current company
Role
Sr. Technical Support | Database Admin | Technical Account Manager
Location
Atlanta Metropolitan Area, United States

Who is Eric Simmons? Overview

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Quick answer

Eric Simmons is listed as Sr. Technical Support | Database Admin | Technical Account Manager at Cloud Software Group, based in Atlanta Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Eric Simmons.

Eric Simmons previously worked as Sr. Technical Support Engineer at Cloud Software Group and Technical Support Manager at Mitb Sports. Eric Simmons holds Math And Applied Physics from California State University-Dominguez Hills.

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Email format at Cloud Software Group

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Cloud Software Group

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Profile bio

About Eric Simmons

Eric Simmons is a Sr. Technical Support | Database Admin | Technical Account Manager at Cloud Software Group.

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Eric Simmons's current company

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Cloud Software Group
Cloud Software Group
Sr. Technical Support | Database Admin | Technical Account Manager
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6 roles

Eric Simmons work experience

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Sr. Technical Support Engineer

Current

Atlanta, Georgia, United States

Position started with Citrix Systems and was recently purchased by Cloud Software Group. I am part of the ShareFile Technical Support team supporting:ShareFile Web PortalShareFile for Windows/MacShareFile for OutlookExperienced Technical Support Engineer with a strong track record with Customer Satisfaction and technical support of all ShareFile applications. At Cloud Software Group, I deliver seamless remote support across desktop, network, and server environments for our customers.

May 2020 - Present

Technical Support Manager

Greater Atlanta Area

HTML / CSS / PHP / WordPress / Database Administrator

Oct 2019 - Aug 2023

Information Technology Project Manager

Alpharetta, Ga

Adaptive Management Services Project Manager over User Access to Tools Applications and Salesforce Professional Services Automation (PSA).Tools: Citrix, Aruba (Airwave, APC), Salesforce (reporting and administration)Hardware: Aruba Access Points, Layer 3 SwitchesSoftware: PowerPoint, Excel (reporting, pivot tables), Salesforce (PSA), Linux, Aruba Switch command lineAdministration: User Access, Training, Avaya Phone, Linux

Apr 2017 - Oct 2019

Itoc Team Lead

Alpharetta, Ga

Technical Team Lead for Wireless and Wired networking topology for major retail stores across America. Managed and monitored switches, access points within these retail venues. Used Aruba Airwave to monitor events and troubleshoot issues related to the attached device. Created Salesforce reporting on incidents to assist with understanding the environment.

Jul 2015 - Apr 2017

Storage Support

Alpharetta, Ga

XP24K, EVA and 3Par support. Microcode support and validation. HP IT EVA software support and monitoring.

Feb 2013 - Jul 2015

Technical Account Manager

Hp

• Perform various proactive duties such as Brocade & XP firmware/ SVP Security patch upgrade coordination• Perform SANXpert configuration outputs for XP Storage arrays (XP12K & XP24K). • Provide business recovery of configUploads and SupportSaves for Brocade environment.• Monitor all Microcode Alerts and XP Array phonehone events• Assisted in converting XP Phonehomes from modem to Internet• Provide technical support for HP-UX

Apr 2008 - Feb 2013
3 education records

Eric Simmons education

FAQ

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What company does Eric Simmons work for?

Eric Simmons works for Cloud Software Group.

What is Eric Simmons's role at Cloud Software Group?

Eric Simmons is listed as Sr. Technical Support | Database Admin | Technical Account Manager at Cloud Software Group.

Where is Eric Simmons based?

Eric Simmons is based in Atlanta Metropolitan Area, United States while working with Cloud Software Group.

What companies has Eric Simmons worked for?

Eric Simmons has worked for Cloud Software Group, Mitb Sports, Hewlett Packard Enterprise, and Hp.

How can I contact Eric Simmons?

You can use AeroLeads to view verified contact signals for Eric Simmons at Cloud Software Group, including work email, phone, and LinkedIn data when available.

What schools did Eric Simmons attend?

Eric Simmons holds Math And Applied Physics from California State University-Dominguez Hills.

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