Eric Jack

Eric Jack Email and Phone Number

IT Manager at Comark Communications LLC @
Eric Jack's Location
Feeding Hills, Massachusetts, United States, United States
Eric Jack's Contact Details

Eric Jack phone numbers

About Eric Jack

I am a well-organized, detail oriented IT professional with over 30 years of experience ranging from desktop support to department management. I have worked with multinational enterprises and small/medium businesses. I am proficient at improving business systems, simplifying infrastructure, and reducing costs, all while providing end-users with productivity saving technology.I am currently responsible for all aspects of IT administration at Comark Communications, including project management, help-desk and support, asset management, budgets, infrastructure and day-to-day operations.Technical Proficiencies:Windows ServerWindows 10 & 11 ProfessionalHP MPE/iXMicrosoft 365Active DirectoryiOS & AndroidLenovo Servers & ComputersCisco & HP Networking Devices, VPN, Wireless APHP LaserJets & Ricoh/Savin Multifunction DevicesMitel 3300 & Microsoft Teams Phone SystemsMS Office 365Numara Track-It!ManMan & Summit SystemsSymantec Endpoint ProtectionSynology DSMVMware ESXGFI MailEssentialsMitel Collaboration and Unified Communicator AdvancedISO 9000 & Sarbanes-Oxley

Eric Jack's Current Company Details
Comark Communications LLC

Comark Communications Llc

IT Manager at Comark Communications LLC
Eric Jack Work Experience Details
  • Comark Communications Llc
    It Manager
    Comark Communications Llc 2010 - Present
    I have been with the company for 27 years through multiple name-changes and parent companies. My current title is IT Manager, but I've retained all the duties of my previous positions as well: Systems Administrator, ERP Administrator, Desktop Support Technician.I am responsible for all aspects of information technologies for the company, including project management, day-to-day operations, budgets, contracts, asset management, supervision of interns and contractors, help desk and user support, training and documentation.Notable Achievements:• Transitioned department to meet global enterprise requirements after acquisition by Hitachi.• Hired and manage small IT staff.• Perform duties of IT Director with full autonomy running IT, creating policy, and managing budget.• Perform yearly “HITCO2” audits required enterprise-wide by parent company in Japan.• Work with Hitachi global IT to support sister company for IT needs.• Modernized customer/guest experience with displays and digital interfaces.
  • Thomson Broadcast
    Systems Administrator
    Thomson Broadcast 2003 - 2010
    Thomson Broadcast is currently Comark Communications. Performed the duties of Systems Administrator in addition to retaining the duties of previous positions ERP Administrator and Desktop Support Technician.Notable Achievements:• Led initiative to upgrade ERP system hardware and software with new HP3000 system and MANMAN 12, gaining a 30x performance increase.• Administered all aspects of telecommunications, including: adds/moves/changes on telephones, extensions and voicemail, as well as cellular feature- and smart-phones.• Managed installation of Alcatel digital telephone system.• Created how-to documents and FAQs for both internal department use and end-users.• Ensured compliance with Sarbanes-Oxley requirements on all aspects of IT department operations.• Retained all duties of ERP Administrator.
  • Thales Broadcast & Multimedia
    Erp Administrator
    Thales Broadcast & Multimedia 1997 - 2003
    Thales Broadcast & Multimedia is currently Comark Communications. Performed the duties of ERP Administrator in addition to retaining the duties of previous position Desktop Support Technician.Notable Achievements:• Performed daily duties such as report distribution, job scheduling, backups and account maintenance on ERP system.• Executed month-end processes, which consisted of backups, running jobs and closing utilities, and preparing the ERP system for the accounting department.• Implemented efficient routines and procedures which contributed to a 75% reduction in time taken to complete administrative tasks.• Wrote custom reports for MANMAN using QUIZ language.• Documented all administration tasks of the department for ISO 9000 requirements.• Retained all duties of Desktop Support Technician.
  • Comark/Thomcast
    Desktop Support Technician
    Comark/Thomcast 1996 - 1997
    Comark became Thomcast and is once again Comark Communications. Performed the duties of Desktop Support Technician.Notable Achievements:• Configured and deployed new desktop and laptop systems on a regular schedule.• Repaired computers, printers, and other hardware.• Installed, updated and supported all software used by the company.• Provided helpdesk support to end-users.
  • Cds (Formerly United Engineers Inc.)
    It Support Technician / Design Draftsman
    Cds (Formerly United Engineers Inc.) 1990 - 1996
    • Provided desktop and end-user support on Windows-based and proprietary workstations, mostly in an engineering/CAD environment.• Responsible for day-to-day operations and administration of hardware, software, mainframe and network infrastructures extending to multiple sites, including travel as necessary.• Design engineering and drafting on multiple CAD systems, working for a variety of customers including product design, tool and jigs, machines, aerospace, and more.

Eric Jack Skills

Project Management System Administration Help Desk Support Budgets Cost Reduction Solutions Windows Server Windows 7 Windows Xp Pro Hp Mpe/ix Microsoft Exchange Active Directory Ios Android Iso 9000 Sarbanes Oxley Dell Computers Cisco Technologies Vpn Hp Laserjet Ricoh Savin Iphone Support Mitel 3300 Microsoft Office Numara Track It Manman Symantec Endpoint Protection Backup Exec Synology Vmware Gfi Mailessentials Flexform Blackberry Enterprise Server Software Installation Software Documentation Printers Laptops

Eric Jack Education Details

  • Agawam High
    Agawam High
  • Westfield State University
    Westfield State University
    Computer Science

Frequently Asked Questions about Eric Jack

What company does Eric Jack work for?

Eric Jack works for Comark Communications Llc

What is Eric Jack's role at the current company?

Eric Jack's current role is IT Manager at Comark Communications LLC.

What is Eric Jack's direct phone number?

Eric Jack's direct phone number is +141362*****

What schools did Eric Jack attend?

Eric Jack attended Agawam High, Westfield State University.

What are some of Eric Jack's interests?

Eric Jack has interest in Recreational Gaming, Amateur Photographer, Automotive Enthusiast, Technology Guru.

What skills is Eric Jack known for?

Eric Jack has skills like Project Management, System Administration, Help Desk Support, Budgets, Cost Reduction Solutions, Windows Server, Windows 7, Windows Xp Pro, Hp Mpe/ix, Microsoft Exchange, Active Directory, Ios.

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