Provided full-stack implementation, design, architecture, troubleshooting, and technical leadership for development group responsible for web-based communication, marketing, web-hosting, and continuing education products for financial advisors.•Implemented initial integration of cloud-based service into internally hosted web product.•Drove design, architecture, and process changes to build new web front end on product’s legacy code base while facilitating future technical debt reduction.•Brought security features of web product to modern standards, including complete redesign of authentication/authorization mechanism, safe storage of encryption keys, and securing state/parameter passing within application. •Built image sizing and storage management IIS handler for web product.•Identified and remediated performance issues in database and backend C# code reducing product page load times by as much as 80-90%.•Implemented email open tracking system used for millions of emails.•Created in-house XML-based document management system used by editorial team to create, manage, and maintain over 8000 documents. Project included customization of third-party XMetaL authoring tool, definition of proprietary document schema, coding of WPF desktop document management tool, and development of WCF service publication agent.•Built dynamic document publishing system to create customized PDF and HTML from proprietary XML.•Coded core functionality libraries for building internals of dynamic web product.•Designed and implemented print ordering system including web ordering UI, internal management interface, and integration with credit card processor, print vendors, and UPS shipping price service.

Provided development, technical support, and project management to knowledge management group in service delivery organization.•Developed tools and processes (XSLT, c, shell scripting) to migrate 50,000 Asian documents from legacy portals to content management system.•Identified and provided solutions for numerous bugs in interface (Java, XSLT) between content management system(s) and J2EE service portal. Organized and executed comprehensive content cleanup project for 95,000 service documents.•Developed XSLT transforms (proprietary xml to xhtml, html, and other variants) used to publish support documents from content management system to multiple internal and external service portals.•Developed, managed, and maintained User profile management system (SQLServer, ASP).•Managed project to create publishing process from content management system to Asia-Pacific portals – developed document manipulation utilities using Java (Swing) and XSLT.•Rewrote Terminology reference tool (SQLServer, ASP).•Enhanced and managed metrics group SQLServer 2000 datamart/datawarehouse, including performance tuning stored procedures, developing data feeds (DTS, VB6).

Managed department of 6 software engineers.•Coded (ASP/VBScript) tool to support automated monitoring of web product availability.•Oversaw, designed, and coded (VB/MSXML4/SAX) a mechanism for creating data feed to partner company.•Oversaw, designed, and contributed code (VB, SQL) for reengineering Actuate reporting system integration for significant performance improvements.•Oversaw (including design review and coding suggestions) development of ASP.NET-based web product.•Diagnosed and provided workarounds for performance problems in the interface between Siebel system and underlying SQLServer database.•Created overall architecture and detailed project plan for complete re-implementation of a web-based suite of communications management facilities.