Eric James Email & Phone Number

Columbus, Oh, Us

• Positioned OHA as a leader amongst peer State Hospital Associations by developing several key reports focused on membership ROI, membership engagement, field visit profiles, OHA strategic initiatives, and internal key performance indicators (KPIs).• Led the complete overhaul of OHA’s data systems used to collect and analyze 350+ million patient encounter records while increasing revenues and lowering direct costs associated with the program resulting in a net income increase of 400% since 2017.• Successfully led the design, development, and implementation of OHA’s transition to a modernized website built upon Kentico CMS. • Successfully led the selection, design, development, and implementation of an embedded external facing Microsoft Power BI embedded application.• Successfully led the organization’s transition to a centralized Microsoft CRM based membership management system.• Successfully led the design, development, and implementation of Microsoft SQL Server based data warehouse.• Quickly delivered and supported an integrated data collection and reporting system to manage the COVID-19 pandemic. • Established and fostered productive relationships with key hospital personnel. • Develops technology plans including strategies, implementation steps, timelines for implementation, and the risks associated with implementing the plans. • Responsible for the management of all security policies, procedures, plans, and systems as mandated by HIPAA and FISMA to ensure the confidentiality, integrity, and availability of all protected health information (PHI) handled by the organization• Formulates, maintains, and enforces enterprise technology policies and procedures to support consistent operations and mitigate risks.• Evaluates and implements methodologies for project management, the application development life cycle, and business process improvement and performance measurement.• Develops and manages annual operating and capital IT budgets.

Hilliard, Oh, Us

• Refocused the organization’s Health Information Exchange (HIE) adoption strategy by realigning priorities, improving productivity, and addressing staffing deficiencies; served as the leader and catalyst for positive change by building and supporting a fully functional team to support the rapid growth of the organization.• Directed the adoption of project management and operational procedures to streamline the HIE implementation projects, which resulted in more than 40 hospitals currently exchanging data on the statewide system.• Regularly met with hospital leadership (i.e., CEO, CMIO, CIO, CFO) and project stakeholders for technical pre-sales discussions, account status updates, and to jointly develop strategies for future HIE functionality and use.• Lead the team responsible for operationalizing Ohio’s state designated health information exchange; overseeing both hospital and physician adoption, implementation and support services. • Worked in conjunction with legal counsel and Partnership leadership by advising on contract structure, non-standard terms, and alternative pricing to resolve contractual issues and minimize exposure pertaining to intellectual property ownership, service level arrangements, and revenue recognition.• Served as the technical sales lead tailoring presentations to specific audience needs leading to more than 90 hospitals contracted with the Partnership. • Managed vendor contracts for compliance by tracking, measuring, reporting and evaluating vendor performance.• Led the effort to minimize onsite IT infrastructure by researching, evaluating and executing a plan to migrate locally hosted equipment to a cloud-based service.

Columbus, Oh, Us

• Provided direction and leadership to the Department’s Information Technology Division through strategic planning, technology assessments and business process improvement studies to improve both the efficiency and effectiveness of the Department’s operations.• Led a team responsible for the migration from legacy, client-server based systems to a state-of-the-art Web-based application environment based upon unified enterprise architecture principles leveraging service oriented architecture (SOA) best practices, a centralized directory service and enterprise authentication and authorization.• Developed technology plans including strategies, implementation steps, timelines for implementation, and the risks associated with implementing the plans.• Developed enterprise technology policies and procedures for the Department to enforce consistent operations and mitigate risks.• Directed an organizational transformation to adopt an agile software development methodology to improve delivery quality and timeliness.• Led the effort to implement Microsoft SharePoint as an enterprise technology solution for Web content management, Extranets, Intranet, document management, collaboration, and business process and workflow automation.• Managed the technical assessment and gap analysis of Ohio’s Health Insurance Exchange planning project.

Columbus, Ohio, Us

• Provided leadership assistance to the CIO in directing the Information Technology Office (ITO) of 105 full-time positions with an annual budget of $21 million and serving approximately 850 internal users, staff from 688 school districts and thousands of education stakeholders across Ohio.• Led the agency's process of developing recommendations for technology priorities with a specific focus on the requirements of external customers and developing strategies to achieve them.• Prepared and delivered presentations on agency initiatives at national conferences.• Oversaw large-scale, multi-million dollar projects including longitudinal data systems.• Developed and reviewed agency policies, practices and issues as they relate to technology activities including communicating and/or discussing technology goals and the national policies and/or initiatives that may guide their development.• Works with stakeholders and project teams to identify the technical approach to be used to integrate new systems and identify the deliverables to be furnished at the completion of the project(s).• Regularly reported to the CIO/COO on the status of IT projects or issues.

Columbus, Ohio, Us

• Responsible for all aspects of project plan development, including integrated change control, project scope management including work breakdown structure, use case development, quality assurance and control, activity definition, activity sequencing, activity duration estimating, scheduling, task assignment, cost estimating, budgeting and tracking, earned value analysis, change management, configuration management, risk management, resource planning and staff management.• Developed an agency-wide custom project management methodology based on the PMBOK, including custom document templates.• Developed In-depth knowledge of the Microsoft Project Server 2003 environment. Responsible for implementation, customization and configuration of the enterprise environment.• Oversaw implementation schedule(s); developed and/or directed development and implementation of planning document(s).• Allocated resources and established project budgets.• Managed outsourced relationships and vendor activities; managed vendor selection process (e.g., quotes, proposal review, bidder conferences, controlling board appearances).• Responsible for initiating and executing procurement processes (e.g., drafting and evaluating RFPs, SOWs, and other associated procurement documentation).

Bachelor Of Science In Business Administration, Information Systems

Computer And Electrical Engineering