- All business processes and procedures were designed to provide an industry leading Customer Service and Dealer experience supported by our Lease Maturity team of eight, and our Remarketing team of four - On the Technology front we launched a new leasing system, and integrated all of our lease maturity communication, including all inbound and outbound campaigns through Salesforce, using dialer, email and phone CRM systems- Our Remarketing Upstream platform was built out to accommodate… Show more - All business processes and procedures were designed to provide an industry leading Customer Service and Dealer experience supported by our Lease Maturity team of eight, and our Remarketing team of four - On the Technology front we launched a new leasing system, and integrated all of our lease maturity communication, including all inbound and outbound campaigns through Salesforce, using dialer, email and phone CRM systems- Our Remarketing Upstream platform was built out to accommodate over 50% of our sales through five digital vendors, in addition to our traditional physical auction channels- From a Financial perspective we mitigated risk and have maximized residual values by selling our vehicles at roughly 9% above market values to optimize our FCA, Independent and Export dealer buyer base Show less

- Responsible for the contract negotiations, ordering, production allocation, and timely delivery of all National and Regional Daily Rental Accounts - Achieved record sales levels, while maximizing profitability - Created a vehicle ordering module to automate the ordering process of key National Accounts - Supported ongoing relationships with third party RV and Wholesale providers

- Led the Canadian Remarketing team in maximizing sales and residual values on the resale of all corporate owned Daily Rental and Company Car portfolios- Developed and implemented a strategic remarketing plan through the entire process, prior to consignment through to final sale- Launched four additional physical auction sites (18 in total) in addition to two online portals to support a 25% growth in sales- Introduced a new pricing module to support a 3% lift in residuals-… Show more - Led the Canadian Remarketing team in maximizing sales and residual values on the resale of all corporate owned Daily Rental and Company Car portfolios- Developed and implemented a strategic remarketing plan through the entire process, prior to consignment through to final sale- Launched four additional physical auction sites (18 in total) in addition to two online portals to support a 25% growth in sales- Introduced a new pricing module to support a 3% lift in residuals- Managed all internal and external reporting of Key Performance Indicators through Executive Reporting, Regional Snapshots, and a National Auction Scorecard- Supported ongoing relationships with third party Residual Value and Wholesale Value providers Show less

Manager of the Residual Value and Risk Process for all leased vehicle sales• Led a cross-functional Residual Value (RV) Working Group through the RV setting methodology, presented results for approval to the CEO/CFO and other key executives on the RV Steering Committee, on a bi-monthly basis• Forecasted and provisioned against the risk associated with a 43,000 vehicle lease portfolio valued at over $2.4B through the monitoring of key market and competitive variables • Developed… Show more Manager of the Residual Value and Risk Process for all leased vehicle sales• Led a cross-functional Residual Value (RV) Working Group through the RV setting methodology, presented results for approval to the CEO/CFO and other key executives on the RV Steering Committee, on a bi-monthly basis• Forecasted and provisioned against the risk associated with a 43,000 vehicle lease portfolio valued at over $2.4B through the monitoring of key market and competitive variables • Developed business relationships with third party RV agencies• Liaison with Daimler AG and Mercedes-Benz Financial to provide any local and international reporting, and any KPMG compliance measures• Managed the reporting of all Planning, Forecasting and Actual Results of all internal buy back leases in accordance to International Finance Reporting Standards (IFRS) • Processed the parallel launch as Data Quality Manager of an Internet Based Buy-Back Information System (IBIS) used to assess and support RV Management Show less

Executed the Remarketing strategy by supporting the auction operations, performance of financial analysis, completion of projects and the maintenance of key executive reports.• Administer the optimization of vehicle residual values, selling cycle time and inventory turnover rates of over 75,000 vehicles at 14 regional Canadian auctions – providing a savings of over $4M in vehicle selling cycle time• Lead project management initiatives in the Remarketing Auction Process, including… Show more Executed the Remarketing strategy by supporting the auction operations, performance of financial analysis, completion of projects and the maintenance of key executive reports.• Administer the optimization of vehicle residual values, selling cycle time and inventory turnover rates of over 75,000 vehicles at 14 regional Canadian auctions – providing a savings of over $4M in vehicle selling cycle time• Lead project management initiatives in the Remarketing Auction Process, including the launch of a National Auction Scorecard, which was recognized in Auto Remarketing• Coordinated export programs to help mitigate losses on Canadian Daily Rental units, which resulted in a potential profitability of over $20M• Established a cash forecasting model to predict daily auction cash proceeds for quarterly cycles, aiding Cerberus in cash flow management Show less

Administrator for an Asset Management Information System used by regional business centres.• Designed a revised information system, including quarterly testing to ensure peak performance, resulting in an improved customer-focused and user-friendly environment.• Collaborated with end users and programmers to resolve system related production issues • Developed and implemented process and system improvements

Accountable for providing used vehicle pricing for various Remarketing channels • Collaborated with internal / external customers to support a new pricing model by educating users on the benefits and integrity of the process. • Executed Remarketing strategies by conducting market analysis to provide accurate vehicle resale pricing, resulting in a channel savings of over $10M.• Recruited and trained department interns from the University of Windsor Co-op program which improved… Show more Accountable for providing used vehicle pricing for various Remarketing channels • Collaborated with internal / external customers to support a new pricing model by educating users on the benefits and integrity of the process. • Executed Remarketing strategies by conducting market analysis to provide accurate vehicle resale pricing, resulting in a channel savings of over $10M.• Recruited and trained department interns from the University of Windsor Co-op program which improved documentation and process mapping Show less