Eric Johnson Email and Phone Number
Eric Johnson work email
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Eric Johnson personal email
I am able to work on my own or as part of a team in a very demanding but rewarding environment. I am process driven and have a proven track record of managing and motivating a team obtaining sales in Labour and Parts in a market place that is flooded with competitors all offering a cheaper alternative. During my time I have built an excellent professional and personal relationship with a large number of Van and Truck companies with extensive fleets, across the North West and North Wales, who find my knowledge, experience, attitude and honesty a deciding factor when choosing a repair agent and supplier. I have worked within a Mercedes Benz dealer, progress my way through the business developing my experience and knowledge from a workshop technician to my current Position as Service Manager in one of the United Kingdoms largest dealer groups.In the last three year I have managed and been part of a team that was awarded Runner Up Mercedes-Benz Aftersales Dealer of the Year 2013 and DPD dealer of the year 2015.
Thomas Hardie Commercials Ltd
View- Website:
- thomas-hardie.co.uk
- Employees:
- 113
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Aftermarket Sales ExecutiveThomas Hardie Commercials Ltd Sep 2018 - PresentLiverpool, Merseyside, United Kingdom
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Service ManagerRoad Range Mercedes-Benz Dec 2007 - Jul 2018Liverpool, United KingdomThe ability to manage Aftersales Department in a professional, profitable and efficient manner.The ability to maximise sales and profitability through satisfaction and retention of customers.The ability to develop the necessary sales organisation to meet sales and profitability objectives.The ability to ensure cost control budget within departments.The ability to interact, plan implement and monitor marketing strategies/activities with marketing department to strict time scales and budget.The ability to ensure maximum customer satisfaction.The ability to communicate fully with Parts/Service Supervisors in order they remain fully aware of all objectives.The ability to communicate clearly and concisely with customers and other staff members.The ability to accurately record all relevant information.The ability to qualify customers, overcome objections and to close a sale.
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Service Team ManagerRoad Range Mercedes-Benz Commercial Vehicles Dec 2006 - Dec 2007DeesideThe ability to maximise service sales and profitability by using professional sales techniques.The ability to create customer confidence in the Company by ensuring a professional performance.The ability to ensure the highest standard of courtesy and efficiency in customer contact and communication.The ability to record customer requirements and details accurately.The ability to record vehicle details and service histories accurately and effectively operate the customer follow-up system as necessary.The ability to effectively operate the service department loading systemThe ability to ensure maximum customer satisfaction.The ability to communicate fully with Parts/Service Supervisors in order they remain fully aware of all objectives.The ability to communicate clearly and concisely with customers and other staff members.The ability to accurately record all relevant information.The ability to qualify customers, overcome objections and to close a sale.
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Business Development ExecutiveRoad Range Mercedes-Benz Commercial Vehicles Jan 2006 - Dec 2006Liverpool, United KingdomConstantly achieve targeted sales volumes and margins.Promote the sale of Mercedes-Benz approved accessories. Maximise both finance penetration and the resulting incomes. Promptly address the needs of all potential customers to ensure total customer satisfaction.Develop aftersales business.
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Senior Service AdvisorRoad Range Mercedes-Benz Commercial Vehicles Apr 2003 - Jan 2006Liverpool, United KingdomThe ability to maximise service sales and profitability by using professional sales techniques.The ability to create customer confidence in the Company by ensuring a professional performance.The ability to ensure the highest standard of courtesy and efficiency in customer contact and communication.The ability to record customer requirements and details accurately.The ability to record vehicle details and service histories accurately and effectively operate the customer follow-up system as necessary.The ability to effectively operate the service department loading system
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Service AdministratorRoad Range Mercedes-Benz Commercial Vehicles Jan 2002 - Apr 2003Liverpool, United KingdomThe ability to prepare all service invoices and credit notes when required, generate reports and file documents. The ability to create customer confidence in the Company by ensuring a professional performance. The ability to ensure the highest standard of courtesy and efficiency in customer contact and communication.The ability to record customer requirements and details accurately.
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Service AdvisorRoad Range Mercedes-Benz Commercial Vehicles Jan 2001 - Jan 2002Liverpool, United KingdomThe ability to maximise service sales and profitability by using professional sales techniques. The ability to create customer confidence in the Company by ensuring a professional performance.The ability to ensure the highest standard of courtesy and efficiency in customer contact and communication. The ability to record customer requirements and details accurately.Awarded Mercedes Benz Service Advisor of the Year 2002
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TechnicianRoad Range Mercedes-Benz Commercial Vehicles Sep 1998 - Jan 2001Liverpool, United Kingdom
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TechnicianArriva Jun 1993 - Sep 1998Liverpool, United Kingdom
Eric Johnson Skills
Eric Johnson Education Details
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Maricourt High School
Frequently Asked Questions about Eric Johnson
What company does Eric Johnson work for?
Eric Johnson works for Thomas Hardie Commercials Ltd
What is Eric Johnson's role at the current company?
Eric Johnson's current role is Aftermarket Sales Executive at Thomas Hardie Commercials Ltd.
What is Eric Johnson's email address?
Eric Johnson's email address is er****@****e.co.uk
What schools did Eric Johnson attend?
Eric Johnson attended Maricourt High School.
What skills is Eric Johnson known for?
Eric Johnson has skills like New Business Development, Business Development, Management, Change Management, Team Management, Team Leadership, Risk Assessment, Troubleshooting, Customer Satisfaction, Call Centers, Process Improvement, Team Building.
Who are Eric Johnson's colleagues?
Eric Johnson's colleagues are Joshua Taffe, Alan Sharp, Gareth Jones, Karl Davies, Andrew Rhodes, Emily Wakefield, Jeffery Beach Beach.
Not the Eric Johnson you were looking for?
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Eric Johnson
Senior Investment Professional With 15+ Years Of Experience In Global Asset Management Across Diverse Financial Markets. As Well I Have Passed Cfa Level 1 And Have Bloomberg Concept Certificate And Esg Certificate .Greater London -
1pjp.eu.com -
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