Eric Jones Email and Phone Number
Eric Jones work email
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Eric Jones personal email
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Eric Jones phone numbers
I have been working in the Customer Service field for the past several years. I am looking to set my career path in a different direction with an entry level IT position. I am very dedicated, passionate, and willing to work hard to obtain my goals.Specialties: Initial skills involve development and support of systems/networks infrastructures. Previous experience insurances excellent customer support, problem solving, troubleshooting and time management.
Adt Security Services
View- Employees:
- 564
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Customer Care Technician Ii MentorAdt Security Services Mar 2015 - PresentAurora, CoProvide support on install jobs to technicians in the field via Windows 7 Client PC to perform connections to Panels over POTS lines and IP and GSM communications. Advanced programming and troubleshooting for Ademco and DSC Alarm panels.
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Team Lead24-7 Intouch Apr 2014 - Mar 2015Aurora, CoProvide front line direction to Customer Service Representatives (CSRs) ensuring quality service is provided in each interaction. Ensures that payroll information is correct, on time, and accurate for their team of CSRs. -
Hardware TechBeta Macs Nov 2011 - May 2014Greater Denver AreaRebuilding and repairing of Mac computers and Ipad's
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Customer Account ManagerUniversal Lending Corporation Jul 2012 - Sep 2013Greater Denver AreaCompliance - complete audit of all State, Federal, and Government Disclosures -
GraduateItt Technical Institute Jun 2011 - Jun 2013United States -
DriverJlb Towing Jul 2008 - Sep 2010Moved vehicles that had broken down; have been damaged in accidents; abandoned, or impounded by the police; or cannot be driven for some other reason. Utilized a hook and sling, winch and flatbed truck. Attached steering locks, chains and lights to disabled vehicles to ensure that they were moved safely. Diagnosed and repaired minor problems including jump-starting vehicles, replacing spark plugs, connecting loose wires, changing flat tires and adding fuel. Dismantled vehicles to salvage parts and removed, bent or cut damaged parts before towing vehicles who have been involved in accidents.
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Call Center SupervisorWest Corporation Oct 2007 - Jun 2008Managed, trained and directed the daily activities related to call center's operation. Resolved customer issues and complaints. Monitored agents and calculated call center performance. Prepared and analyzed reports. Prepared and developed staff schedules and conducted performance evaluations. -
Senior Account ExecutivePrimary Mortgage Group Jul 2004 - Apr 2005Provided wholesale lending to mortgage brokers. Quoted rates, funding and superior customer service.
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Closing Loan CoordinatorWashington Mutual Bank Dec 2001 - Jun 2004Confirmed closing dates, location, documentation, and funds due at closing with borrowers. Addressed inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner. Secured lender approval of loan closing documents. Reviewed Title Commitment for clearance. Responsible for closing documents in accordance with state requirements and client instructions. Reviewed work in progress reports to ensure completion.
Eric Jones Skills
Eric Jones Education Details
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Itt Technical InstituteComputer Network Systems -
Itt-Technical InstituteComputer Networking
Frequently Asked Questions about Eric Jones
What company does Eric Jones work for?
Eric Jones works for Adt Security Services
What is Eric Jones's role at the current company?
Eric Jones's current role is ADT Customer care Associate Tech II Mentor.
What is Eric Jones's email address?
Eric Jones's email address is er****@****ail.com
What is Eric Jones's direct phone number?
Eric Jones's direct phone number is (561)-988*****
What schools did Eric Jones attend?
Eric Jones attended Itt Technical Institute, Itt-Technical Institute.
What are some of Eric Jones's interests?
Eric Jones has interest in Children, Education.
What skills is Eric Jones known for?
Eric Jones has skills like Troubleshooting, Customer Service, Computer Hardware, Windows 7, Hardware, Technical Support, Windows Server, Help Desk Support, Software Documentation, Networking, Active Directory, Telecommunications.
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