Eric Jue Email & Phone Number

Manage a portfolio of leases and long-term permits for businesses, non-profits and other organizations which operate on Recreation & Park Department property - Administer existing leases, develops Requests for Proposals to operate new concessions as well as negotiate and draft new lease agreements - Manage and administer active agreements: for compliance with Recreation and Parks policies, procedures and lease terms - Inspect properties on a regular basis to ensure compliance with lease terms and life/safety practices - Prepare and monitor maintenance work requests - Contact tenants regarding timely and correct payments and resolving delinquent payments - Monitor tenant improvement programs for new and existing tenancies, including design review - Manage transition of possession of leased premises - Maintain and foster landlord-tenant relationship as primary contact with tenants, maintains regular communication with tenants and assists tenants through suggestions in merchandising, facility development, relocation or judicious business acumen to maximize Recreation and Parks revenue and operating efficiencies - Coordinate property activities including permits, civic events and others with governmental agencies

Develop and implement policies and procedures for determining venue availability and allocating high demand venues in order to ensure fair allocation of public use, adequate protection of parks and adequate compensation for use - Prepare contracts or standard form permits for event use and preparing cost estimates for permitted events including basic facility fee, staff fees, impact fees security and miscellaneous expenses; ensuring timely collection of all required fees and security deposits; Schedule and supervise personnel for special events and/or athletic events - Review and coordinate all set ups or special needs, ensuring proper staffing for scheduled events; monitoring compliance by permittees - A liaison to other Recreation and Park divisions and other city departments including police, traffic, department of public works and health and safety departments - Coordinate extensively with public stake holders as to use of parks and ensures needed outreach - Schedule and supervise personnel including 4 and 8 full time staff and numerous as needed staff that generate around 50,000 permits per year - Prepare time sheets and payroll reports - Respond to customer requests regarding facilities, procedures, fees and policies; resolving customer complaints including issues about facilities or staff - Maximize the usage of facilities by marketing and promotional activities; conducting special tours of facilities for potential Permittees, media and visitors; creating and updating marketing brochures including webpages - Prepare reports of event statistics relating to attendance, types of activities, staffing and revenue - Coordinate the use of computers and information systems; Currently the back up systems administrator for our reservations system.

San Francisco

Experience-Custom digital and traditional illustrations-Portraits-Produced Acrylic Paintings-Graphic design; designed and created logos, images for custom cards -Collaborated with author to design, create, illustrate and layout children’s picture book and custom coloring books.Skills-Strong traditional art skills; sketching, illustrating, design-Adobe Photoshop experience creating character and environment concept art -Adobe Illustrator experience creating vector art-Experience with 3D software such as Maya and 3D studio Max designing, modeling and texturing characters and environments-Ability to learn new computer software quickly – currently learning Blender 2.0 and Unity 3D

Financial analysis of contract budgets and data to ensure adequate financial resources to fund contract deliverables - Manage financial data and generate reports to support contract managers in maximizing efficiency and program performance - Monitor, track and inform contract managers of applicable contract spending relative to the contract budgets - Coordinate with the contract managers and administrative coordinator to ensure all financial elements of Edgewood contracts are accurate and updated annually and as needed - Act as liaison between contracted payors and contract managers to monitor financial components and clarify contract budgets

San Francisco

Performed complex analysis of all development and implementation plans for new children and family services, major pilot programs - Evaluated and analyzed staff documentation skills to identify areas for improvement; recommended training for licensed staff on quality and ethical documentation, agency incident reporting, and compliance with Medi-Cal, county, state, and federal regulations - Developed complex medical records database with the Director of QA - Managed all special projects surrounding complex incident reporting: tracked and analyzed incident reports, client grievances, produced summary and ad hoc reports for the Board of Directors, followed up on investigations - Analyzed proficiency reports to ensure accurate billing of services to meet budgetary goals - Ensured compliance with Health Insurance Portability and Accountability Act - Oversaw Peer Utilization Reviews and Audits as mandated by the Council of Accreditation - Ensured compliance on various levels

San Francico

Created and employed systems to track and retrieve missing documentation; performed audits - Assisted Quality Assurance Associate Manager in identifying areas for improvement - Managed database; monitored Medi-Cal documentation and verified client eligibility - Tracked agency incident reporting; ensured follow-up with reports to Program Directors and external agencies and followed up with investigations resulting from initial reports - Worked with counties and ECCF staff to coordinate all authorizations

San Francisco

Coordinated administrative functions for Day Treatment/Non-Public School Program - Maintained awareness of current laws, regulations, and contracts surrounding special education - Communicated with internal staff, representatives from unified school districts, outside agencies, parents/guardians, and other Edgewood consultants - Coordinated and scheduled meetings; obtained and tracked student documentation

San Francisco

Managed a complex powerwashing operation from establishing contracts and completing financial analysis to training and supervising teams of powerwashers for all projects - Hired over 10 employees; counseled and terminated employees as needed - Conducted all performance evaluations including site visits as well as employee performance - Initiated and terminated contracts with large companies and individuals - Managed bids, salaries, and delinquent accounts in order to ensure profitability - Ensured compliance with city, business, and residential rules and regulations - Maintained all equipment including large vans, powerwashing units, and supplies; obtained estimates and generated budget proposals for new equipment and repairs - Analyzed budget for fuel usage - Processed all payroll, invoices, timesheets, and bills - Trained technicians in professional cleaning and safety requirements of powerwashing - Powerwashed industrial and residential sites including hospital entrances and garages, storefronts, sidewalks and decks

San Francisco

Analyzed, investigated, and resolved commercial and workers’ compensation accounts - Supported all senior and executive staff including the President and VP - Consulted with insurance representatives and patients regarding delinquent accounts - Managed high volumes of calls, ad hoc requests, and data entry - Coordinated on-site and off-site projects - Trained and supervised employees